Troubleshooting Tips
There are currently no troubleshooting tips for the Fujifilm AIP component.
Problem Description | Solution |
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You receive the following error when trying to scan a document with a large number of pages: Error during scanning: 026-711. |
The maximum size of the multi-page file format generated by the scan service has been exceeded, which have the following file size upper limit:
Try one of the following to resolve the issue:
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Scans take 15 seconds or more to start. The problem is evident after the service has been restarted or the device has been idle for a few minutes. The user will observe logged events with ID number “8” logged by the Windows application log. This occurs when running the component on Windows 2003/Windows XP with the option for Update Root Certificates selected when the server is not connected to the Internet or does not have access to the Microsoft Windows Updates. |
Either connect the server to the Internet or turn off the Update Root Certificates component. To turn off the Update Root Certificates component, follow these steps:
For more information about this problem, see the Microsoft KB article ID 317541: Event ID 8 is logged in the Application log, at the Microsoft web site. |