AMS0422
Severity
Error
Source
INPUT_DATA
Message Text
Encrypted message header received without valid session key
Description
A client message has been which contains an ecrypted element before a valid session key was initialised.
Cause
The most likely causes are a mismatch in installed FraudOne versions between client and server systems or a client using a customer specific message protocol that the server does not support.
Action
Install compatible versions of FraudOne on both client and server systems. Contact Kofax technical support to ensure that correct installation procedure has been followed to incorporate customer specific message protocol implementations.