CRS0286
Severity
Error
Source
SERVER_BUSINESS
Message Text
DashboardData: No document pool record found for %s
Description
The WFRouter was asked to provide live data for a document that is not present in the document pool held in memory.
Cause
This is typically a version mismatch between the WFRouter and other components in the FraudOne installation.
Action
Reinstall FraudOne using a consistent installation source. If the problem persists, contact Kofax for technical support.