Severity

Error

Source

SERVER_PROGRAM

Message Text

DashboardData: No account statistics pool record found for %s (%s,%s,%s,%s,%s)

Description

The WFRouter was asked to provide live data for the account associated with a document. The document itself was present in the document pool in memory, but no account statistical data could be found for the account associated with the document.

Cause

This data inconsistency usually indocates a programming error in the WFRouter component.

Action

Contact Kofax for technical support.