VBS0043
Severity
Error
Source
SERVER_PROGRAM
Message Text
LoadGrayImage failed: %s
Description
A signature image in the database could not be converted to monochrome for display in the Java or Thin client
Cause
The SignPlus installation may not contain the required modules to interpret grey scale images, or the license for these modules may be invalid.
Action
Ensure that the required modules are installed and that the required license is available.