Tungsten Import Connector 2025.1 Update 2
Build date: October 06, 2025
© 2025 Tungsten Automation. All rights reserved.
Use is subject to license terms.
Introduction
Install Tungsten Import Connector 2025.1.2.0 to apply the features added and to resolve the issues listed below.
Note: To install Tungsten Import Connector 2025.1.2.0 successfully, an existing full installation of Tungsten Import Connector 2025.1 is required.
If you need to perform a full product installation, see the Tungsten Import Connector Installation Help for instructions.
Features added in this update
| ID | Description |
|---|---|
| 2205907 | The Private Key is not displayed to the user in the XML view of a configuration. |
| 2199327 | If any of the attachments in emails or files in the zip fail during Document Conversion, the details of those failed files are displayed. |
| 2171413 | The MS Graph email fields allow you to acquire the Unique ID and custom headers. |
Issues resolved in this update
| ID | Issue | Solution |
|---|---|---|
| 2208924 | KFXConverter failed to identify the input file's encoding while converting MHTML to HTML. The resulting HTML file was changed to a non-editable format that could not be read or extracted in KTM. |
The "UseAutoDetectedEncoding" and "EnableIntermediateHtmlSave" parameters were added to identify the correct encoding and convert. For more details, see Additional Information. |
| 2208915 | XLS to PDF conversion failed using KFXConverter with an error message similar to the following: "Conversion to PDF failed with error code 50102: Unable to convert file to specified format - Shape to image Error!" |
A third-party component is updated. |
| 2208899 | Sometimes, the email body was not converted while processing an EML file to PDF. |
A third-party component is updated. Note: Make sure that the value of the DisableVMLSupport parameter under the [EML2PDF] section is set to True. |
| 2201684 | While processing a batch of emails, the email queue folder was deleted when you changed the destination of a new queue. |
You can now delete only the emails in the current queue instead of the whole batch. |
| 2200191 | A base64 encoding error occurred when processing a signed email with an XML attachment. |
The signed emails are converted into unsigned emails before processing. |
| 2199531 | PDF flattening failed when the Legacy conversion engine for PDF to PDF/A conversion was used in the Message Connector Configuration tool. |
PDF flattening using the legacy conversion engine is supported. |
| 2198405 | Archiving messages to a local folder failed, as Message Connector truncated the extended archive path while connecting to the folder. |
The full length of the archive path is supported. |
| 2195970 | If the Remove blank pages option was enabled in KFXConverter, the pages that included a few lines of text were also removed. |
A third-party component is updated. |
Feature added in previous update
Update 1
| ID | Description |
|---|---|
| 2174233 | Tungsten Import Connector supports PDF version 2.0. |
Issues resolved in previous update
Update 1
| ID | Issue | Solution |
|---|---|---|
| 2200298 | Sometimes, email import failed using the shared Message Connector pool if the emails contained unsupported content types. |
Improved the functionality to support more content types in an email. |
| 2199518 | Message Connector failed to connect to the Tungsten Import Connector mailbox due to an insufficient buffer size to store the server's return token. An error message similar to the following is displayed: "Connection has been disconnected without response from Target 7(email))" |
Increased the buffer size to store the return tokens. |
| 2198260 | The MS Graph import source failed to import new emails using the ROPC grant type. |
Fixed an issue with the ROPC grant type to allow import of new emails. |
| 2192728 | EML to PDF conversion failed with an error message similar to the following when the value of the "ResizeLargeImages" parameter was set to 1: "2025-04-14 13:14:03.189 ERROR [Thread=1] [KFXConverter.Converter] Unable to convert file to specified format - Object reference not set to an instance of an object." |
Upgraded a third-party component with this update. |
| 2191885 | Message Connector connection failed if the address of the outgoing email contained more than 71 characters. | The email address buffer size has been increased to support long email addresses. |
| 2188402 | JPEG to TIFF conversion failed with error code 1. |
This issue is already fixed as part of a third-party component upgrade in Import Connector 2.11.0.6. |
| 2184416 | Document conversion failed with the following error when KFXConverter was unable to handle concurrent logging: "LogMessage failed with exception The process cannot access the file 'C:\ProgramData\Kofax\KFXConverter\KFXConverter.log' because it is being used by another process." |
Enhanced KFXLogger to handle concurrent logging. |
| 2176758 | Tungsten Import Connector repeatedly tried to delete an email from the Microsoft mailbox when the mailbox returned 408, 503, and 504 errors. As a result, Message Connector entered an ideal state. |
The poll interval is reduced to prevent Message Connector from entering an ideal state and returning to function from an error state. |
| 2170571 | Message Connector failed to process a corrupt email and did not poll the remaining emails. |
The corrupt email is flagged as bad content, and the remaining emails are polled. When a corrupt email is received:
|
| 2161301 | The conversion of HEIC files to PDF or TIFF failed in Import Connector 2.11.0.4. |
Upgraded a third-party component with this update. |
| 2151642 | Text was missing in the output PDF file after normalization to PDF/1a. | Upgraded a third-party component with this update. |
Applies to
This update is cumulative and includes the resolved issues released in previous Tungsten Import Connector 2025.1 updates.
Apply this update to any of the following versions:
- Import Connector 2025.1
- Import Connector 2025.1 Update 1
Files included
This update includes the following files.
| File name | Version |
|---|---|
| KCPlugin-25.1.2.237.msp | 25.1.2.237 |
| KCPlugin-25.1.2.237.bat | NA |
| MC-25.1.2.237.msp | 25.1.2.237 |
| MC-25.1.2.237.bat | NA |
| ReadMe-Tungsten Import Connector 2025.1.2.0.htm | NA |
Install this update
For best results, install the update during off-peak processing hours.
- Verify that the following applications/services are not running.
- TC Plug-In application and service
- Message Connector Service
- Extract the contents of the .zip file on the computer where Tungsten Import Connector is installed.
Run MC-25.1.2.237.bat and follow the on-screen instructions.
On the computers where TC Plug-In is installed:
- Close Tungsten Capture Administration.
- Run KCPlugin-25.1.2.237.bat and follow the on-screen instructions.
- Restart any applications or services that were stopped prior to installing the update.
- Verify that the TC Plug-In and the Message Connector services are running.
Remove this update
For best results, remove the update during off-peak processing hours.
- Verify that the following applications/services are not running.
- TC Plug-In application and service
- Message Connector Service
- To uninstall Message Connector:
- In Control Panel, select Programs and Features > View installed updates.
- On the list of updates, in the Name column, select MC fix pack MC-25.1.2.237.
- Right-click and select Uninstall.
- To uninstall TC Plug-In:
You cannot uninstall the update for TC Plug-In. You must uninstall Tungsten Import Connector and install it again without the update.
- Restart any applications or services that were stopped prior to removing the update.
Additional information
2208924
To convert an MHTML file to HTML, do the following.
Open the KFXConverter_Default.ini file in an editor.
The KFXConverter_Default.ini file for the first instance of Message Connector is available at C:\Program Files (x86)\Kofax\KIC-ED\MC\bin\KFXConverter.
- Copy the "UseAutoDetectedEncoding=true" and "EnableIntermediateHtmlSave=false" parameters from the [HTML2PDF] section.
- Paste the parameters under the [HTML2PDF] section in the KFXConverter.ini file available at C:\Program Files (x86)\Kofax\KIC-ED\MC\bin\KFXConverter.
Configure the following parameters under the [HTML2PDF] section:
- Set the value of the EnableIntermediateHtmlSave parameter to true.
- Set the value of the FitTableWidthToPage parameter to true.
- Save the KFXConverter.ini file.