Tungsten Import Connector 2026.3 Update 1

Introduction

Install Tungsten Import Connector 2026.3.1 to resolve the issues listed below.

Note: To install Tungsten Import Connector 2026.3.1 successfully, an existing full installation of Tungsten Import Connector 2026.3 is required.

If you need to perform a full product installation, see the Tungsten Import Connector Installation Help for instructions.

ID	Issue	Solution
2252422	The EML to PDF conversion failed when the source EML file contained a PDF portfolio attachment.	Improved the EML file conversions involving PDF portfolio attachments.
2252003	A timeout error occurred while retrieving the user list from the RightFax server, which contained approximately 8,000 users.	Increased the timeout to retrieve large user lists.
2251418, 2251196, 2251192	The following issues were observed during the EML to PDF conversion using MS Graph: The attached .mht file appeared rotated by 90 degrees. The images embedded in the email body were partially cut off.	Enhanced the functionality to preserve the original orientation of the .mht files and retain fully embedded images within the email body.
2240212	The watched folder test connection failed with the following error: "Connection to folder \\filserver4\data\kofax\Dev\UDK\NGDP\Leverancer\Blanketmotor\Forsendelser on ATP-60UKICKFX01.prod.atp.local cannot be established. GetNamedSecurityInfoW: on folder \\filserver4\data failed, error=0"	The test connection is now successful.

ID	Issue	Solution
2255188	OpenSSL versions 3.0, 3.3, 3.4, 3.5, and 3.6 were affected by the security vulnerability CVE-2025-15467.	Upgraded to the latest version of OpenSSL.
2248039	ImageMagick 7.1.2-13 contained a security vulnerability.	Upgraded ImageMagick to version 7.1.2-25.

Apply this update to Import Connector 2026.3.

This update includes the following files.

File name	Version
KCPlugin-26.3.1.297.msp	26.3.1.297
KCPlugin-26.3.1.297.bat	NA
MC-26.3.1.297.msp	26.3.1.297
MC-26.3.1.297.bat	NA
ReadMe-Tungsten Import Connector 2026.3.1.htm	NA

For best results, install the update during off-peak processing hours.

Extract the contents of the .zip file on the computer where Tungsten Import Connector is installed.
Run MC-26.3.1.297.bat and follow the on-screen instructions.

Note: To update a single instance or multiple instances of Message Connector in silent mode:
1. Open Command Prompt and navigate to the directory containing the update.
2. Execute the following commands:
  - Instance 1: msiexec /update MC-26.3.1.297.msp KOFAXPRODUCTVERSION=2026.3.1.297 /qb /l*vx MC-2026.3.1.297-Inst1.log /n {151DB290-385D-4495-813A-DEAC6AB8FDEC}
  - Instance 2: msiexec /update MC-26.3.1.297.msp KOFAXPRODUCTVERSION=2026.3.1.297 /qb /l*vx MC-2026.3.1.297-Inst2.log /n {7281CCBD-3721-42E1-81E7-270BBE7E94FE}
  - Instance 3: msiexec /update MC-26.3.1.297.msp KOFAXPRODUCTVERSION=2026.3.1.297 /qb /l*vx MC-2026.3.1.297-Inst3.log /n {88AD3B67-7BA1-4AB9-BE00-70B3876990BB}
On the computers where TC Plug-In is installed:
1. Close Tungsten Capture Administration.
2. Run KCPlugin-26.3.1.297.bat and follow the on-screen instructions.
Restart any applications or services that were stopped prior to installing the update.
Verify that the TC Plug-In and the Message Connector services are running.

For best results, remove the update during off-peak processing hours.

To uninstall Message Connector:
1. In Control Panel, select Programs and Features > View installed updates.
2. On the list of updates, in the Name column, select MC fix pack MC-26.3.1.297.
3. Right-click and select Uninstall.
To uninstall TC Plug-In:
You cannot uninstall the update for TC Plug-In. You must uninstall Tungsten Import Connector and install it again without the update.
Restart any applications or services that were stopped prior to removing the update.