http://www.kofax.com

Installing the Local Client

Install the Local Client to work locally on your computer when the server is not available. When server availability is restored, data on the Local Client is synchronized with the Thin Client to keep both up to date.

The Kofax Front Office Server supports access through a number of browsers, including Microsoft Internet Explorer, and the latest versions of Google Chrome and Mozilla Firefox. See the Cross-Platform Compatibility Matrix for the latest information about supported versions.

Before installing the Local Client:

Caution   Installing the Local Client on a system with Windows 2008 R2 requires SP1. Installing on a Windows 2008 R2 system without SP1 generates the following message when logging in to the Thin Client, “Object reference is not set to an instance of an object”. If you encounter this issue, apply the hot fix provided by Microsoft at http://support.microsoft.com/kb/977787.

To install the Local Client from the Thin Client:
  1. Click About.

    The About Kofax Front Office Server window appears.

  2. Click Local Client.

  3. A window indicates prerequisite software that needs to be installed. If any of the listed software is not installed, click the link to install it.

  4. When the Local Client Installation window appears, click Install.

    Status bars track the progress of the installation, which includes SQL and Kofax Front Office Server installation.

  5. When a window indicates that the installation was completed successfully, click Close.

    You can close the Thin Client and start the Local Client.

    Note  If the installation fails, refer to the log file specified in the status window. Open the file and review the errors that prevented installation.