Kofax Import Connector 2.11.0 Fix Pack 2

Build date: May 03, 2024

Introduction

You can install Kofax Import Connector 2.11.0.2 to apply the features added and resolve the issues listed below.

Note: To install Kofax Import Connector 2.11.0.2 successfully, an existing full installation of Kofax Import Connector 2.11.0 is required.

If you need to perform a full product installation, see Help for Kofax Import Connector Installation for instructions.

Features added in this fix pack

ID	Description
2095226	VRS version 5.3.0.2 is supported.
2088025	PDF upscaling or downscaling is supported using VRS. The following parameters are added to set the minimum and maximum PDF page dimensions (height and width) for scaling: Maximum Resize Height: The maximum height of the PDF page to which the PDF is downscaled. Maximum Resize Width: The maximum width of the PDF page to which the PDF is downscaled. Minimum Resize Height: The minimum height of the PDF page to which the PDF is upscaled. Note: Should be less than the Maximum Resize Height value. Minimum Resize Width: The minimum width of the PDF page to which the PDF is upscaled. Note: Should be less than the Maximum Resize Width value. These parameters are available under the PDF Scale To section in Import settings > VRS Settings > VRS parameters. Note: To scale to the maximum page size, the maximum resize width and height cannot be '0' To scale to the minimum page size, the minimum resize width and height cannot be '0'. The aspect ratio of the output file is maintained based on the input file.
2085158	MS Graph supports Microsoft 365 Government Community Cloud (GCC) High endpoint URLs.

Description

2095226

VRS version 5.3.0.2 is supported.

2088025

PDF upscaling or downscaling is supported using VRS. The following parameters are added to set the minimum and maximum PDF page dimensions (height and width) for scaling:

Maximum Resize Height: The maximum height of the PDF page to which the PDF is downscaled.
Maximum Resize Width: The maximum width of the PDF page to which the PDF is downscaled.
Minimum Resize Height: The minimum height of the PDF page to which the PDF is upscaled.

Note: Should be less than the Maximum Resize Height value.
Minimum Resize Width: The minimum width of the PDF page to which the PDF is upscaled.

Note: Should be less than the Maximum Resize Width value.

These parameters are available under the PDF Scale To section in Import settings > VRS Settings > VRS parameters.

Note:

To scale to the maximum page size, the maximum resize width and height cannot be '0'
To scale to the minimum page size, the minimum resize width and height cannot be '0'.
The aspect ratio of the output file is maintained based on the input file.

2085158

MS Graph supports Microsoft 365 Government Community Cloud (GCC) High endpoint URLs.

Issues resolved in this fix pack

ID	Issue	Solution
2101817	Unable to add the MS Graph import connector to Message Connector passive inputs when the "Resource Owner Password Credentials (Deprecated)" grant type was used.	Fixed the issue with MS Graph mailbox to support the "Resource Owner Password Credentials (Deprecated)" grant type.
2099105	Document conversion failed with an error message similar to the following when unknown tags were detected: Convert: Unknown field with tag 32934 (0x80a6) encountered. `TIFFReadDirectory' @ warning/tiff.c/TIFFWarnings/964.	Unknown tags are ignored and listed as warnings in the log file.

Issue

Solution

2101817

Unable to add the MS Graph import connector to Message Connector passive inputs when the "Resource Owner Password Credentials (Deprecated)" grant type was used.

Fixed the issue with MS Graph mailbox to support the "Resource Owner Password Credentials (Deprecated)" grant type.

2099105

Document conversion failed with an error message similar to the following when unknown tags were detected:

Convert: Unknown field with tag 32934 (0x80a6) encountered. `TIFFReadDirectory' @ warning/tiff.c/TIFFWarnings/964.

Unknown tags are ignored and listed as warnings in the log file.

Previous fix packs

This section includes the features added and issues resolved in the previously released fix packs.

Feature added

ID	Description
2095207	Acro form PDF files are supported for conversion.

Issues resolved

ID	Issue	Solution
2095032	Document field mapping was not saved and removed after the service restart.	Now, document field mapping is saved.
2094104	Sometimes, email import failed using MS Graph, and an error message similar to the following was displayed: "The message has no content"	Functionality is updated to verify if there are any attachments in an email for import.
2085207	The Message Connector configuration tool failed due to a time-out error.	The default time-out value has been increased.
2083525	KC Plug-In Help did not contain information about the maximum document size allowed for web service input.	KC Plug-In Help is updated to add the maximum document size limit for web service input.
2067117	After installing Kofax Import Connector 2.10.0 fix 19676, the logos were missing in the PDF post-conversion.	Enhanced the functionality to retain PDF logos post-conversion.

known issue

ID	Description
2101817	Unable to add the MS Graph import connector to Message Connector passive inputs when the "Resource Owner Password Credentials (Deprecated)" grant type is used.

Applies to

This fix pack includes the features added and issues resolved in Kofax Import Connector 2.11.0.

Files included

This fix pack includes the following files.

File name	Version
KCPlugin-9.8.2.650.msp	version 9.8.2.650
KCPlugin-9.8.2.650.bat	NA
MC-9.8.2.650.msp	version 9.8.2.650
MC-9.8.2.650.bat	NA
ReadMe-KofaxImportConnector-2.11.0.2.htm	NA

Install this fix pack

For best results, install the fix pack during off-peak processing hours.

Verify that the following applications/services are not running.

KC Plug-In application and service
Message Connector Service

Extract the contents of the .zip file on the computer where Kofax Import Connector is installed.
Run MC-9.8.2.650.bat and follow the on-screen instructions.

Note: To update a single instance or multiple instances of Message Connector on a cluster node:
1. Open Command Prompt and navigate to the directory containing the update.
2. Execute the following commands:
  - Instance 1: msiexec /update MC-9.8.2.650.msp KOFAXPRODUCTVERSION=2.11.0.2.650 /qb /l*vx MC-2.11.0.2.650-Inst1.log /n {ED3A11FC-AEED-43E3-ACB9-346251589F42}
  - Instance 2: msiexec /update MC-9.8.2.650.msp KOFAXPRODUCTVERSION=2.11.0.2.650 /qb /l*vx MC-2.11.0.2.650-Inst2.log /n {BECAC22C-F193-4D6F-BE5D-99AD080E776F}
  - Instance 3: msiexec /update MC-9.8.2.650.msp KOFAXPRODUCTVERSION=2.11.0.2.650 /qb /l*vx MC-2.11.0.2.650-Inst3.log /n {F6C1303A-7A09-4F2E-AF46-F063E03331F9}
On the computers where KC Plug-In is installed:
1. Close Kofax Capture Administration.
2. Run KCPlugin-9.8.2.650.bat and follow the on-screen instructions.
Restart any applications or services that were stopped prior to installing the fix pack.
Verify that the KC Plug-In and the Message Connector services are running.

Remove this fix pack

For best results, remove the fix pack during off-peak processing hours.

Verify that the following applications/services are not running.

KC Plug-In application and service
Message Connector Service

To uninstall Message Connector:
1. In Control Panel, select Programs and Features > View installed updates.
2. On the list of updates, in the Name column, select MC fix pack MC-9.8.2.650.
3. Right-click and select Uninstall.
To uninstall KC Plug-In:
You cannot uninstall the fix pack for KC Plug-In. You must uninstall Kofax Import Connector and install it again without the fix pack.
Restart any applications or services that were stopped prior to removing the fix pack.