Kofax PSIsafe Desktop 12.2.0 Fix Pack 2
Build date: March 18, 2024
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Use is subject to license terms.
Introduction
You can install Kofax PSIsafe Desktop 12.2.0 fix pack 2 to resolve the issue listed below.
If you need to perform a full product installation, see the Kofax PSIsafe Desktop Installation Guide for instructions.
Issue resolved in this fix pack
ID | Issue |
---|---|
2093070 | PSIsafe Desktop client reached the maximum number of SQL connections and subsequent connection attempts failed. |
Issues resolved in previous fix pack
Fix Pack 1
ID | Issue |
---|---|
2000782 | Resolved an issue opening Microsoft Outlook MSG files from PSIsafe. |
1989003 | Resolved a login issue that required a restart of all PSIsafe-related services. |
1986155 | The edit function did not correctly create a version zero of an edited file. |
1984376 | File uploads failed in certain conditions. |
1984371 | A PSIsafe login via Windows domain credentials became nonfunctional after performing an upgrade. |
1983155 | The PSIsafe server became nonfunctional after performing an upgrade. |
1983073 | The "Export Cabinet Directory Structure" feature did not export files in certain conditions. |
1977449 | Imageman Annotations did not save for certain images. |
1971533 | Document name and title could not be edited after dragging an email from Microsoft Outlook to PSIsafe. |
1703060 | Email attachments could not be dragged and dropped from Microsoft Outlook to PSIsafe after the May 2023 Microsoft Office 365 update. |
Applies to
- Kofax PSIsafe 12.2.0.1
- Kofax PSIsafe 12.2.0
- Kofax PSIsafe 12.1.3.7
- Kofax PSIsafe 12.1.3.6
- Kofax PSIsafe 12.1.3
Deployment Details
- Database schema changes: No
- Server and client versions must match: Yes
- Database updates included with or separate from installations: Included
Files included
This fix includes the following files:
File name | Version | Note |
---|---|---|
KofaxPSIsafeDesktopInstall-12.2.0.2.ZIP | 12.2.0.2.0.1222 | Full Product Installer |
KofaxPSIsafeDesktopMSI-12.2.0.2.ZIP | 12.2.0.2.0.1222 | Full Product Installer |
KofaxPSIsafeDesktopUpdate-12.2.0.2.ZIP | 12.2.0.2.0.1222 | Updater |
KofaxPSIsafeServerx86Install-12.2.0.2.ZIP | 12.2.0.2.0.1222 | Full Product Installer |
KofaxPSIsafeServerx86MSI-12.2.0.2.ZIP | 12.2.0.2.0.1222 | Full Product Installer |
KofaxPSIsafeServerx86Update-12.2.0.2.ZIP | 12.2.0.2.0.1222 | Updater |
ReadMe-KofaxPSIsafeDesktop-12.2.0.2.htm | N/A |
Full product installation
Follow this link for the PSIsafe Desktop server and client installation documentation: Kofax PSIsafe Desktop Installation Guide.
Install this fix pack
Update Kofax PSIsafe 32-bit server (on-premise)
- On the client machine, close all PSIsafe applications.
- Create a backup copy of the current Kofax PSIsafe Server version to be replaced. The default path is:
C:\Program Files (x86)\CNG\CNGServer\
C:\Program Files (x86)\CNG\CNG-SAFE\ - Create a backup copy of the current Kofax PSIsafe SQL Server Database. The default database name is CNG_Main.
- Extract KofaxPSIsafeServerx86Update-12.2.0.2.ZIP to a location on the machine.
- Right-click the KofaxPSIsafeServerx86Update-12.2.0.2.exe, and select Properties. If there is an Unblock check box, select it and click OK.
- Run KofaxPSIsafeServerx86Update-12.2.0.2.exe with administrator permissions and follow the on-screen instructions to complete the installation.
Update Kofax PSIsafe 32-bit client (on-premise and cloud)
- On the client machine, close all other applications before performing an update.
- Create a backup copy of the current Kofax PSIsafe Desktop client version to be replaced. The default path is
C:\Program Files (x86)\CNG\CNG-SAFE
Save the copy to a separate, safe location. - Extract KofaxPSIsafeDesktopUpdate-12.2.0.2.ZIP to a location on the machine.
- Right-click the KofaxPSIsafeDesktopUpdate-12.2.0.2.exe and select Properties. If there is an Unblock check box, select it and click OK.
- Run KofaxPSIsafeDesktopUpdate-12.2.0.2.exe with administrator permissions and follow the on-screen instructions to complete the installation.