If annotations and images do not print properly, save an item as a different file type and print the item from a different program to determine if the problem is with the item or with your printer.
For example, save a file as a JPEG file, and then open and print it from the Windows Paint program. If the item still does not print properly, check your printer settings, in addition to the printer’s ink cartridge.
Be sure to refer to your printer documentation for help on how to resolve print quality issues.
If
this error occurs when you drop an image on a fax program in the Send
To bar, there may be a problem with your fax program software.
Follow these steps to test and resolve the problem:
Drag a different file to the fax program.
Check the fax print driver: Create a text file with the Notepad or WordPad program, and print the file to the fax program.
Reinstall your fax program software.
To try to resolve this issue:
In the source program,
make sure the document page is the size you want.
For example, in Word, check the Page
Setup option to make sure
the proper size is selected.
Make sure the PaperPort print driver
sets the paper size to the size you want.
To do so, display Control Panel, and click Printers.
Right-click the PaperPort printer icon, and on the shortcut menu,
click Printing Preferences
and check the Paper Size
settings.