How to move a tenant to another Printix partner

To move a tenant (customer) from one Printix partner, the customer must always request the move.

The customer who contacts their new Printix partner must provide a confirmation that they want to move to this new Printix partner. The customer confirmation should be forwarded to Product Support, together with the name of the Printix tenant and a contact person within the new Printix partner.

At their own discretion, it is the customer's responsibility to inform the involved parties of the move.

If the moved tenant uses both Power PDF and Printix, both products must be transferred. If the tenant would like to have one partner manage Power PDF and another manage Printix, a new tenant must be created.