Reprocessing emails that fail

The option, Reprocess failing emails, is available on the Advanced tab of the ReadSoft Collector General settings dialog. It makes it possible to handle emails that fail in different ways.

If errors occur in the system for some reason (for example, the system hangs), and you know that the problem is not caused by the emails you receive, you can select this option to allow them to be reprocessed when the input is run again.
If you want emails with errors to be moved to the Error folder, so that you can see which ones are causing problems, this option should not be selected.

Example

Occasionally, errors can occur that may cause the program to crash or loop indefinitely (when run as a service, for example, the program may try to restart if the processing of a large invoice results in a response time that is too long). If the same input source is used again, Reprocess failing emails can be deselected in the configuration to move the failing email to the Error folder and log it as an error instead.

Closing the application on error