If a Kofax ReadSoft Invoices module crashes for any reason, follow this rule:
When you start an Kofax ReadSoft Invoices module after a crash, the same user must be logged in to Windows as when Kofax ReadSoft Invoices crashed.
If a different Windows user starts the Kofax ReadSoft Invoices module, objects that are locked in the database will not be unlocked. In this case, close the Kofax ReadSoft Invoices module, log the original user in to Windows, and start the Kofax ReadSoft Invoices module again.