Rejecting an invoice
You can reject invoices by clicking the Reject button.
When you reject an invoice, an email containing the reject reason is sent to the invoice supplier informing that the invoice has been rejected.
Reject procedure
- Navigate to the matching task.
- Click Reject.
- Type the supplier contact email address in the Supplier Email field.
- Supply a Reject reason.
- Click Browse and select any attachments to include in the email.
- Click Continue with reject.
Rejected invoice task
If an invoice is rejected during the workflow, it is routed for super-user handling. Rejected invoices are handled in the Modify Invoice window. The super-user can select to either:
- Cancel the workflow and terminate the invoice.
- Correct data and Restart the workflow.