Notification service

To provide feedback on job statuses, enable the Notification feature of ShareScan. The Notification service notifies the pre-configured recipients based on events occurring in ShareScan that are configured to use an SMTP notification.

The Notification service is located on the Configure Services tab under Common Services.

Configuring Service: Notification settings

Setting	Description
Configured	Mark the Yes checkbox so that a device can use the service. Clear the checkbox to prevent a device from using the service.
SMTP Server Configuration	Contains the settings that you use to configure the SMTP server.
SMTP Server	The SMTP server name, which is the DNS name of the e-mail server that is used to send the SMTP message.
SMTP Server Authentication	The authentication method used to send SMTP mail to the SMTP server. In the second column, double-click the authentication option to select either Anonymous, or Use Credentials: Anonymous: The default value. When selected, the pointer moves automatically to the E-Mail Address section. Use Credentials: Activates the Username, Password, and Domain fields so that you can specify the values.
Username	The SMTP username.
Password	The SMTP password.
Domain	The SMTP domain.
Secure SMTP	Mark the Yes checkbox to use SSL for securing SMTP transactions. You can only configure this option if SMTP Server Authentication is set to Use credentials.
E-Mail Address	All the addresses must be in the SMTP format (admin@company.com).
From	Email address from which email messages are sent (originator of the message).
To	Email address to which an email is delivered (recipient of the message). Semicolons are used to separate addresses.
Cc	Email address to which an email is delivered (carbon copied recipient of the message). Semicolons are used to separate addresses.
Send to Session Logon user	Mark the Yes checkbox to send a notification email to a Session Logon user or clear the checkbox if you do not want to send it.
Message	Specifies the settings for the components of a message.
Subject	Specifies the subject that appears in the email.
Header	Specifies the header to include in the email error message, which is appended to the top of the message. Press `Ctrl+Enter` to start a new line.
Body	Specifies the custom text that is included in the email error message, which is appended to the body of the message. Press `Ctrl+Enter` to start a new line.
Footer	Specifies the text that is included in the email error message appended to the bottom of the message. Press `Ctrl+Enter` to start a new line.
Message Type	The following SMTP message types are available: Plain Text: The SMTP message is sent as a plain text. HTML: The SMTP message is sent in an HTML format with background color and product logo as the signature.

Enable for all Connector Profiles settings

Setting	Description
Enabled	Mark the Yes checkbox to enable the service for all Connector profiles. Clear the checkbox to disable the service for all Connector profiles.
Notification level	The following notification levels are available: All: Sends all messages by ShareScan. Warnings: Warning messages sent by ShareScan. Errors: Sends only error messages sent by ShareScan. Job successfully sent: Sends a message containing details about the completed scan.

Enable for all Devices settings

Setting	Description
Enabled	Mark the Yes checkbox to enable the service for all devices. Clear the checkbox to disable the service for all devices.

Enable for licensing notification

Setting	Description
Enabled	Mark the Yes checkbox to enable notification for licensing issues.

Enable for watcher licensing notification

Setting	Description
Enabled	Mark the Yes checkbox to enable notification for watcher licensing issues.
To	Specifies an email address to which a notification email is delivered. Use semicolons to separate addresses.
Send notification at these page usage percentages	Separate the percentage values with semicolon.

When you click the Test button, and the Notification service is correctly configured, a test message appears. If the configuration includes an invalid email server or addresses, an error is not generated or reported.

To ensure that the service works correctly, send a test message and make sure that it is sent with the correct information. At runtime, the ShareScan Manager uses the information to trigger an email notification based on the notification level.