Help
Welcome
General overview
Related documentation
Help naming conventions
System requirements
Getting started
How to register
Accept an invitation
Start sending invoices
Start receiving invoices
List of supported e-invoice formats
Two-factor authentication
Configure from the login page
Configure in Settings
Log in with recovery codes
Help for Member user
Welcome page
Header area
Tab menu
Membership level
Accept invitations
Invoice
Create new invoice
Invoice details
Invoice lines
Log information
Invoice attachments
Additional document references
Complete editing an invoice
Drafts
Sent
Status of sent invoices
Delivery method
Change the payment status
View paid invoices
Rejected invoices
Received
Retrieved invoices
Rejected
Queued
Delivery method
Send queued invoices
Suppliers
Summary
Add suppliers
Upload file
Add supplier manually
Search and choose
Invite
Confirm
Check suppliers
Remind/Done
Invitation text
Invitation reminder
Startup reminder
Customers
Summary
Add customers
Upload file
Add one manually
Search and choose
Invite
Confirm
Check customers
Remind/Done
Invitation text
Invitation reminder
Settings
User
Receiving
Reports
Support
Help for Member administrator
Welcome page
Get started
Header area
Tab menu
Membership level
Accept invitations
Invoice
Suppliers
Customers
Settings
Member account
Use Tungsten e-Invoice Connect
Party identifiers
Tax certificates
Invites and reminders
Logotype
Estimated savings
Invoice retention settings
Allow access via API
Onboarding with clearance service provider
User
Sending
Edit substitution rules for invoices from your business system
Currency information
Payment method
Integration with a business system for sending
Printing service
Email for PDF invoices
Invoice layout and Logotype
Misc
Invoice clearance settings
Receiving
Incoming invoice rejection
File transport
Invoicing instructions
Reference validation settings
Validation of supplier information
Addresses
Identifier types
Recipient
Set up a recipient
Edit a recipient
Delete a recipient
Delivery address
Specify a delivery address
Legal address
Change the legal address
Account users
Reports
Support
Partner group configuration
Configure business group
Group statistics
Enterprise group configuration
Configure business group
Group statistics
Troubleshooting
At least 1 Organization ID expected, but 0 found
Error 500
Error 601: Cannot be resolved in the SML
Invalid SWIFT/BIC value
Sent invoice field is missing
Supplier VAT identification is missing
Two-factor authentication application issues
Unable to locate sent invoices
Unable to transfer an invoice
FAQ
Add a new customer
Confirm your e-Invoice Connect account
Create a new invoice
Manage rejected invoices
Data retention
How to access your data
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