NemHandel Message Level Response (MLR)
A Message Level Response (MLR) is an automated acknowledgment sent from the buyer's system back to you after an invoice is received via NemHandel. It confirms that the invoice was successfully delivered to the buyer's NemHandel endpoint.
MLR acknowledgments apply to invoices sent via NemHandel only. This status is not available for invoices sent through
other delivery methods.
Before an MLR can be sent, the following conditions must be met:
- Operator configuration
- The Operator must have NemHandel selected as the lookup registry. If you are unsure whether this is configured for your account, contact your Member Administrator.
- Recipient identified
- The buyer must have at least one of the following Danish identifiers specified on the invoice:
Identifier Type GLN/EAN Exact endpoint DK:P Branch DK:CVR Company DK:SE VAT
When an MLR is sent, the event is recorded in the invoice log under . To view it, open the invoice and scroll to the log section. The following MLR outcomes are possible:
- MLR sent to supplier
- The buyer's NemHandel endpoint was found and supports MLR. The acknowledgment was successfully dispatched.
- No MLR acknowledgment
- The buyer is not registered in NemHandel as an MLR-capable recipient. No acknowledgment is sent in this case. This is expected behavior and does not indicate a problem with your invoice.
Not receiving an MLR acknowledgment does not mean your invoice was rejected or undelivered. To check the delivery status of your invoice, refer to the other status indicators in the Status column.