Welcome

Use the help to get online assistance for Tungsten e-Invoice Connect.

Help navigation

The contents of Help vary, depending on your role and the features available to you in e-Invoice Connect.

  • Help for Member user: For users with basic menu options to send or receive invoices and to configure general settings for their account.

  • Help for Member administrator: For administrator users with advanced menu options to send or receive invoices and to configure extra settings for all member accounts including their own.

Troubleshooting

See Troubleshooting and FAQ for frequently asked questions and solutions to various common problems you might have with Tungsten e-Invoice Connect.