› Extended features › Delete archived messages

Delete archived messages

You can use this feature to delete archived messages. Delete Message feature is only available in user interface if following conditions are true:

  • The delete function must be enabled using the TC/Archive registry key UpdateLog\EnableDelete. The value of this key must be greater than zero when the last time TC/Archive was started and greater than 1 when the delete request occurs.

  • User must have Archive delete right assigned in Tungsten Communication Server Portal.

  1. To delete archive messages, select the required messages to delete and click the Delete button. Alternatively, to delete a single message, click Action icon of the message to delete and select the Delete button from the context menu.

    • For a message with multiple entries, deleting any one entry also deletes the message content. Other entries may still appear in search, but you cannot open the related message.

    • Volumes (regular or index) are not changed by delete operations.

  2. Click Refresh.