Supported document conversion formats

Tungsten Import Connector supports the following document formats for conversion with various third-party tools.

Document formats

Microsoft Office

Apache OpenOffice / LibreOffice

Total HTML ConverterX

Tools embedded in Message Connector

KFXConverter

Word documents 1,8

Yes

Yes

Yes

Yes

Excel documents 1,8

Yes

Yes

Yes

Yes

PowerPoint documents 1,8

Yes

Yes

Yes

Yes

Text documents (both attachments and email body)

Yes

Yes

Yes

Yes

Apache OpenOffice documents

Yes

Yes

HTML, MHT documents (both attachments and email body) 9

Yes

Yes

Yes

Yes

EML documents (email header embedded on the first page of email body) 6

Yes

Yes

Yes

MSG documents 4,6

Yes

Yes

PST files 5

Yes

Yes

Images (BMP, GIF, JPG, PNG, TIF, HEIF, HEIC, JFIF) 2

Yes

Yes

PDF documents, including portfolio PDFs 1,3

Yes

Yes

compressed documents (ZIP, RAR, 7Z, TAR, GZIP) 1

Yes

Yes

XML documents 7

Yes

EDI documents (EDIFACT, X-12) 7

Yes

XML Paper Specification (XPS and OXPS) 8

Yes

VCF

Yes

  1. Does not support conversion of password-protected documents.

  2. Can convert images to resolutions of 200x200 DPI or 300x300 DPI; black & white, grayscale, or color.

  3. Conversion of PDF documents with XFA forms (Adobe XML Forms Architecture) created with Adobe LiveCycle Designer requires Adobe LiveCycle environment available via network.

  4. Does not support MSG documents for which attachments are removed by any Microsoft Outlook archiving function; they are treated as document conversion errors.

  5. Requires additional manual steps. See Capture Plug-In Help.

  6. For Folder import, the EML and MSG files are treated as messages that arrived via email. The metadata of the message (not the metadata of the file) is used.

  7. Conversion might require third-party tools during configuration or customization. However, tools are not require tools during operation.

  8. KFXConverter supports Microsoft Office 2016 to Microsoft Office 2021. It also supports the conversion of XPS format.

  9. For conversion using Microsoft Office, Microsoft Office must be installed on the computer where Message Connector is running.

Each conversion tool produces the output in a different way. As a result, switching to another conversion tool may change the look of your converted documents.

Attachment Encoding

Tungsten Import Connector understands attachments with the following Content-Transfer-Encoding types:

  • Base64

  • Quoted-printable

  • Uuencode/x-uuencode

Xxencode encoding is not supported.