› How to access your data

How to access your data

At Tungsten Automation, we are committed to giving you clear and practical access to the data you generate and manage through our services. This topic explains which Insight data is available to you, and how you can access and export it.

Projects and project artifacts

Use Insight Studio to export projects and project documents as compressed XML files in an export package.

You can select which project documents to include in the export, and optionally export them to separate files.

For details, refer to:

Projects can also be exported by using the command line tool Altosoft.Insight.ImportExport.EntryPoint.exe.

For details, see Import or export with command prompt.

Admin Console artifacts

Use Insight Admin Console to export administrator objects to XML files.

For details, see Export administrator objects.

Viewer content

Use Insight Viewer to export Viewer content to XML, Excel, CSV, or TSV files. You can also print the content to PDF files.

For details, refer to Export and Export a chart to excel.

Themes and Formats

Use the Insight Themes and Formats application to export themes and formats to XML files.

For details, refer to Export themes and formats.

Database content

Depending on your Insight deployment and projects, the following data may also be available for export:

  • Business database tables populated by your projects and stored in Insight Data databases.

    Use Insight Studio to define and modify the schema and structure of these tables and select Export data to include them when exporting a project. For details, refer to Export a Studio project.

  • Internal database tables, such as AUDITDATA and LOGINLOGS, containing operational data.

    Internal tables are designed for internal use and are subject to change between product versions. To export your internal database tables, use your SQL server tools or contact Tungsten Automation Professional Services at pseudataenquiries@tungstenautomation.com.

Other content

Depending on your Insight deployment and projects, the following data content can also be exported:

  • Reports generated in the file system or sent via email.

    To export reports that are not included in the email, contact Tungsten Automation Professional Services at pseudataenquiries@tungstenautomation.com.

  • Alerts generated or sent via email.

    To export alerts that are not included in the email, use your SQL server tools or contact Tungsten Automation Professional Services at pseudataenquiries@tungstenautomation.com.

  • Insight logs downloaded from Insight Admin Console. For details, see Logs.

For assistance and details about the Insight data export processes described above, or information about related service engagements, contact Tungsten Automation Professional Services at pseudataenquiries@tungstenautomation.com.