Welcome > Connection Tasks menu > Connection configuration window > Mailbox settings window

Mailbox settings window

Use this window to add or edit connections to an IMAP, POP3, or EWS mailbox.

Display name

A descriptive and unique name for this mailbox.

Poll cycle in seconds

How often should Kofax Import Connector check for new documents on the mail server. The maximum value is 86400 seconds, that is, 24 hours.

Host

For POP3 or IMAP, the host name or IP address of the mail server, such as pop3.gmail.com.

For Exchange Web Services, the URL of the EWS endpoint in the following format:

https://host[:port]/ews/exchange.asmx

Protocol

The protocol for connecting to your mail server, IMAP, POP3, or EWS.

Poll mail box
For IMAP/EWS only, a mail box folder name to poll the mails from a folder.
Note The path delimiter in a mailbox folder path may vary with the protocol selected and the mail server in use. Use the path delimiter which is applicable to your environment, such as Inbox.Subfolder1.Subfolder2, Inbox/Subfolder1/Subfolder2.
Poll sub folders
If selected, polls all the subfolders under the selected mail box folder.
Note To poll a public folder's sub folder for EWS, include at least one subfolder in the folder, such as Public Folders\xyz and All Public Folders/TestPublicFolder01. It is necessary to specify the applicable root public folder name, such as Public Folders\xyz and All Public Folders in the path.
Keep messages on server

If selected, does not delete the processed messages from the mail server, but moves them to another folder. For an existing subfolder, the processed messages can be moved to a subfolder as well.

Note This option is only available for IMAP and EWS.

Enable Impersonation

If selected, enables impersonation for EWS connections. Make sure that you provide appropriate User name.

Processed folder name

The name of the folder for processed messages. This option is only available for IMAP/EWS and if you select to keep messages on server.

Mode

For IMAP/EWS only, select whether the same inbox can be polled by multiple Message Connectors simultaneously.

  • Single Instance: Allows polling this mailbox with only one Message Connector. Using this value and running multiple connections in parallel may import the same message multiple times to Kofax Capture.

  • Multiple Instance: Allows multiple connections to a single mailbox, without risking duplicate imports. However, not all IMAP servers support the option to rename inbox.

    To verify whether this option is available for your IMAP server, use Test Mailbox.

SSL

A security option, if the mail server supports it.

Port

The port number to use to connect to the mail server. The default port numbers include:

  • POP3 - 110

  • secure POP3 (SSL-POP) - 995

  • IMAP - 143

  • secure IMAP (IMAP4-SSL) - 585

  • IMAP4 over SSL (IMAPS) - 993

  • EWS - 80

  • secure EWS - 443

Note The email providers might use different ports.

User name

The name of the mailbox. For EWS connections, do one of the following:

  • To enable impersonation, configure the user credentials in one of the following formats:

    • domain\user\mailbox

    • \user@domain.com\mailbox@domain.com

    • domain\user@domain.com\mailbox@domain.com. In this case, the "domain" parameter is ignored as the domain information is retrieved from the user@domain.com parameter.

    Where, domain is the domain name, user is the user having impersonation rights, and mailbox is the name of the mailbox to access. The mailbox can be a user's mailbox or a service account's mailbox.

  • To access shared mailbox (except Microsoft Office 365), configure the user credentials in one of the following formats:

    • DOMAIN\user\SharedMailbox@domain.com

    • \user@domain.com\SharedMailbox@domain.com

    • DOMAIN\user@domain.com\SharedMailbox@domain.com. In this case, the "DOMAIN" parameter is ignored and "domain.com" is used.

    • DOMAIN\user\SharedMailbox. This is only applicable if DOMAIN = domain.com.

    Where, DOMAIN is the domain name, user is the user to provide shared mailbox access, and SharedMailbox is the name of the shared mailbox to access.

  • To access Microsoft Office 365 shared mailbox, configure the user credentials in one of the following formats:

    • DOMAIN\user@domain.com\SharedMailbox@domain.com

    • \user@domain.com\SharedMailbox@domain.com

    • user@domain.com

    Where, DOMAIN is the domain name, user is the user to provide shared mailbox access, and SharedMailbox is the name of the shared mailbox to access.

Password

The password for the mailbox.

Note Do not use angular bracket (<, >) characters in your Exchange Server password as it may cause a connection failure with the mailbox.

Test Mailbox

Lets you verify that Kofax Import Connector can connect to the specified mailbox.