Document Conversion tab

Use this tab to configure the parameters that determine the tools to use for document conversion.

Note Third-party conversion tools must be installed on the same computer as Document Converter. Customers must provide any licenses required for third-party software. The default internal conversion tool, KFXConverter, does not require additional installation or licenses.
MS Office and selected Open Office documents
Select the tool to use for converting Microsoft Office, plain text and Open Office (ODT, ODS and ODP only) documents to PDF. If <disabled> is selected, no conversion is performed for these documents. Following tools are available:
  • Microsoft Office

  • OpenOffice.org

  • KFXConverter

MHTML and HTML documents
Select the tool to use for converting MHTML and HTML documents to PDF. If <disabled> is selected, no conversion is performed for these documents. Following tools are available:
  • Microsoft Office

  • Total HTML Converter

  • KFXConverter

EML files
Select the tool to use for converting email to PDF body with message header. (Default: KFXConverter)
Following tools are available:
  • Total EML Converter

  • KFXConverter

  • Microsoft Office

Image to TIFF

Select the ImageMagick version for converting the image files to TIFF format. Following options are available:

  • ImageMagick-32Bit

  • ImageMagick-64Bit (Default)

Note For a 64-bit operating system, you can select ImageMagick-32Bit or ImageMagick-64Bit. For a better performance, we recommend that you select ImageMagick-64Bit on a 64-bit operating system.

MS Office user
Select a Windows user account for Microsoft Office DCOM automation (necessary for document conversion via Microsoft Office).
Note This account is only required on Windows Server 2008, Windows Vista or higher operating systems versions.
  • Interactive user: The user must be logged on to the Message Connector computer. During document conversion, the Office windows can be seen opening and closing. This mode is useful for advanced troubleshooting.

  • Current configuration: The Office applications starts with the user account which is specified in DCOM Config tool.

  • This user: Allows you to type a name and password directly.

PDF to PDF/A conversion engine
Select the tool for normalizing PDF documents to PDF/A. If a conversion error occurs with the Legacy (Limited support) option, use the Standard (Recommended) option for document conversion. (Default: Standard)
Name
Type a Microsoft Office DCOM user name. For productive mode with no one logged in, it is necessary to specify an administrator user.
Password
Type a password for the Microsoft Office DCOM user.
Custom extension list
Type a blank separated list of extensions for file types that can be converted to PDF using a custom script.
Note
  • The script (CustomToPdf.bat) must be available in the Scripts subfolder.

  • Each conversion tool produces the desired output in a different way. As a result, if you switch to another conversion tool, your converted documents may look somewhat different.