Known issues
This chapter contains information about potential issues that you may encounter while using Kofax Web Capture 11.5.0.
| ID | Issue |
|---|---|
| 2102650 | The Read() method in PdfDecoder throws exceptions on x86 platform when rendering PDF documents with large pages. |
| 2073213 | Incorrect rendering of some shapes in OfficeDecoder. |
| 2073144 | When decoding a relatively large XML file in TxtDecoder with a preset relatively large PageSize value, some of the XML data is lost. |
| 2068685 | After decoding .vdx files in OfficeDecoder, many graphic elements change their background and text color in the resulting images. This issue may occur in specific situations. |
| 2066742 | In OfficeDecoder, the mail address of the sender is not always present next to the name on resulting image after decoding msg file. |
| 2066689 | The resulting times obtained after decoding .msg files in OfficeDecoder contain both the sent and date time when the message was received. Images should only display the date the message was received. |
| 2065954 | Contents of .eml and .msg files are not scaled automatically correctly according to the specified width and height of the resulting image. |
| 2065217 | Word wrapping order violation and text alignment violation after decoding .vsdx files in OfficeDecoder. This issue may occur in specific situations. |
| 2065144 | The strokes of border dashed line in a .vsdx file become thinner and longer after decoding in OfficeDecoder. This issue may occur in specific situations. |
| 2065092 | After decoding a .vsdx file in OfficeDecoder, the graphic elements background changes its color from white to some other color. This issue may occur in specific situations. |
| 2065045 | After decoding a .vsdx file in OfficeDecoder, there is a violation in the alignment of graphical elements containing text relatively to each other. This issue may occur in specific situations. |
| 2065019 | The text font in .vsdx files changes its color from white to another color after decoding in OfficeDecoder. This issue may occur in specific situations. |
| 2064356 | In result images obtained by decoding .eml files with EmlDecoder, Message-ID is always present. |
| 2060267 | HtmlDecoder does not support CSS3. |
| 2060237 | JavaScript is not processed when rendering HTML files with HtmlDecoder. |
| 2060236 | HtmlDecoder does not support connecting CSS styles to an HTML page using a reference to an external resource. Use paths defined within the HTML file or a reference to a CSS file in the local file system folder. |
| 2055063 | Some graphical objects are displaced from their initial positions after decoding an input file in OfficeDecoder. |
| 2050948 | The quality of conversion of recognized image into an .xls file became deteriorated. This issue may occur in specific situations. |
| 1822531 | Web Capture Server is not able to detect particular QR codes. |
| 1969833 | Atalasoft web components do not support browser Content Security Policy (CSP) because of limitations in the version of jQuery used by the product. |
| 1330253 | When Symbology is set to All, Swiss QR codes cannot be read by BarCodeReader. |
| 1287182 | Aztec codes are not read when AutoThreshold is true. Aztecs are read when AutoThreshold is false. |
| 1213959 |
If a page includes two horizontal thumbnailers, drag and drop works successfully for the top thumbnailer. With the bottom thumbnailer, drag and drop works only after the top item is removed.
|
| 1212769 |
If you use the Safari browser on an iPhone or iPad to upload a file to the Web Document Viewer from the library, the file is not uploaded successfully on some iOS versions. Workaround: To resolve the issue, upgrade to iOS 12.1. |
| 1209493 |
If you attempt to open and save a document that contains an annotation without appearance, the following error appears: Atalasoft.PdfDoc.PdfException : Required element N in MLPdfAppearanceDictionary read from file is missing. |
| 1204503 |
The selectPageText method calls the wrong callback function if only the page index is specified. Workaround: Set null for the second argument: _viewer.text.selectPageText(1,null,onSuccess,onFailure) |
| 1121735 | After a page is inserted into a new document, thumbnail images become corrupted. |
| 912517 |
After moving an annotated page from one WDT (Web Document Thumbnailer) to another, the annotation selection frame becomes decoupled from the annotation itself. As a result, dragging moves only the annotation and leaves the frame behind in its original location. Workaround: Reloading the page restores the annotation's normal behavior. |
| 714491 | When using Firefox, there is no response from the WCS when using the HTTPS protocol. This issue occurs only for a new user on a computer. The issue occurs because WCS does not copy a certificate to the Firefox repository in this situation. |
| 687417 | A "PhotometricInterpretation tag missing error" is displayed when you try to save a *.CR2 file after rotation. |