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Viewing log files using a web browser or XML viewer

Log files pertaining to the Administration and Production modules have an XML structure so that you can more easily pick out specific messages, such as errors.

You can view these files using Notepad. However, the XML structure is more beneficial when you adjust the logs for viewing in a web browser. Use this procedure:

  1. Open a log file in Notepad. (See Location of log files.)

  2. Scroll to the end of the file and check for the </RSTraceLog> end tag. If the application finished unexpectedly, you may need to add that tag at the end of the file to enable XML viewing.

  3. Select File > Save as.

  4. In the File name box, replace the LOG file extension with XML, and click Save.

  5. Open the file in a web browser or any XML viewer. Click +/- to expand/collapse log information.

Logging events and errors: Overview

Setting up logging

Clearing log file information

Troubleshooting: System errors