Unidentified form

When scanning stops and the Operator control dialog displays Unidentified form, this means that an unidentified form is scanned, or the forms in a set are scanned in the wrong order. The unidentified form is displayed on the screen. The table below shows your options.

Exception: Unidentified forms are not displayed if Identify manually in Verify is selected in the Identification settings dialog.

What you can do

How to do it

Disregard the form and continue scanning

Click Continue. The unidentified or rejected image is discarded. This is appropriate, for example, when an extra page is scanned by accident. Forms that passed through the scanner after the unidentified form are saved and processed as usual.

Rescan the form

Click Rescan. All forms scanned after the unidentified form are ignored.* Choose Rescan if the sequence of the forms is of significance, for instance if you are processing batches or sets. (See instructions.)

Specify a form definition and then continue scanning

(Only possible if Accept unidentified forms and Identify manually in Scan are selected in the Identification settings dialog.)

  1. Specify the form definition that matches the form.

  2. Click Continue.

Stop the Scan job

Click Stop. (If you are scanning batches, read this to see if you need to scan some pages again.)

Both the unidentified form and any forms that passed through the scanner after the unidentified form are ignored.*

* Depending on the scanner card installed in your computer and the type of scanner you are using, the scanner can be several forms ahead of the Scan. In other words, the scanner might have images stored in its internal buffer that FORMS has not yet received. (See ScanAhead for more information.)

It is therefore important that you choose the correct course of action, particularly if you have a fast scanner. Extra care is required if you are scanning batches, because the unidentified form can be the last one in one batch, while forms in the buffer belong with the next batch.

Incorrect set logic

Forms of one particular type are not identified during scanning (troubleshooting topic)