Troubleshooting

If you encounter issues with using the Semantik AI Engine, refer to the instructions here.

Errors when starting the service

After a successful installation, you may encounter the following error: "Windows could not start the SRE-Service located on Local Computer." This may be caused by DLL files missing from your installation of the Microsoft C++ Redistributables for Visual Studio. (This applies to versions 2015, 2017, and 2019.) Remove and reinstall your version of Microsoft C++ Redistributables for Visual Studio and try starting the service again.

You can run the Semantik AI Engine service manually by doing the following:

  1. Go to the sre folder where Transact is installed (such as C:\Transact\sre).
  2. Start run.bat. The service should start.

Logs

If you need to look at the logs to debug an issue, view the <SRE Installation Path>\logs\sre-service.log file. See Transact logs for more information.

Release notes

Release versions Release date Notes

1.0.16

September 12, 2023

Compatibility release for Transact 2023.1.00. Blake page handling improved.

1.0.10

November 29, 2022

Added Simple Table support to Semantik AI Engine. Added SRE_TABLE_EXTRACTION plugin. Extraction field limit option added to SRE_KV_EXTRACTION plugin. Certified with Transact 2022.1.01.

1.0.1

June 8, 2022

Certified with Transact 2022.1.00.