Resolved issues

This topic lists previously reported issues that are resolved when you install Tungsten eCopy ShareScan 6.7.0. This version is cumulative and includes resolved issues that were delivered in previous eCopy ShareScan releases, including fix packs.

ID Title Description
2098255 Debooklet Extender issue in case of multi-page input file Workflows configured with the Debooklet Extender failed when the workflow input was a multi-page file.
2094901 Slow workspace search in iManage Worksite workflows Searching for workspaces in the workflows configured with the iManage Worksite connector and iManage Cloud was slow in certain cases.
2090693 Document upload issue using iManage Worksite connector When using iManage Worksite connector, document upload failed if some custom profile fields, which are by default not required fields on the iManage server, were configured as required fields.
2085723 Lookup Extender configuration issue When a Lookup Extender profile was opening for edit, the "'DropDownHeight' Value must be equal or greater than zero" error might occur.
2072261 Preview image quality issue The preview image was not clear and crisp as in the earlier ShareScan version.
2068417 Email inbox watcher via IMAP issue If an email had multiple attachments with the same name, the IMAP inbox watcher configured with "Parallel" processing order might process only the first attachment.
2068409 Email inbox watcher via POP3 issue If an email had multiple attachments with the same name, the POP3 inbox watcher configured with "Parallel" processing order might process only the first attachment.
2067768 Output document creation issue Output document creation failed in workflows when the output document format was configured as PDF with Medium compression level and "Preserve original image" option, and the device sent the scanned image with TIF extension but without JPEG compression.
2054606 Client UI issue on certain HP devices The eCopy ShareScan client did not fill the whole screen on certain HP devices having 1024x768 or 1280x800 screen resolution.
1994897 Out of memory issue In case of higher load when the external authentication service was also configured, the ShareScan Manager service might stop with the "Out of memory" error.
1984610 NetDocuments connector issue in case of Dynamic profile attributes Using NetDocuments connector, documents could not be stored under NetDocuments cabinets configured with Dynamic profile attributes.
1977505 Profile import issue in case of multiple profiles Timeout error after importing a large number of profiles in Administration Console.
1960828 Output document creation failure Document creation failed on certain computers when PDF compression was set to high or expert.
1959376 Folder selection issue in iManage Worksite connector Error occurred after selecting a folder under Matter Worklist when using the iManage Worksite connector.
1954875 Security vulnerability in the Apache Commons FileUpload library ShareScan web-based client used a version of Apache Commons FileUpload library that was affected by the CVE-2023-24998 security vulnerability.
1954018 Authentication issue using Session logon with Microsoft Entra directory After completing certain workflows in the same logon session when using Session logon service with Microsoft Entra directory, users were asked to re-authenticate in a connector workflow configured with the one-time passcode authentication method.
1951733 Output document naming issue in QuickConnect connector

When the QuickConnect connector was configured to name the output documents based on values of barcodes on the scanned pages, the output document was named incorrectly if the user performed the following action:

  1. Navigated to the Index File form.

  2. Navigated back to the Preview form.

  3. Deleted all pages, keeping only one page with a barcode.

1945106 Searching for user and group attribute values did not work When using the OpenText Content Server connector configured with REST API protocol, searching for values of a User or Group attribute did not work in certain OpenText Content servers.
1942761 Document type configuration issue in the OpenText Documentum connector Configuring document types in the OpenText Documentum connector failed when using OpenText Documentum Server 22.4 or later version.
1942258 Smart Forms Extender profile saving issue Smart Forms Extender profile could not be saved after resetting the profile to default values.