Known issues

This topic contains information about potential issues you may encounter while using Unified Client for Konica Minolta. Workarounds are included, as applicable.

ID	Title	Description	Workaround
2084463	Fail to perform Scan job with HTTP2 Protocol Enabled	When HTTP2 is enabled, the scan did not complete and you receive the following message: Failed to cmplete the job. Please check the Job History. This issue does not occur on the CS 308 device.	Set the HTTP version to HTTP1 on the device: Log in to the device web portal. Go to Network > OpenAPI > OpenAPI Settings. Set the HTTP Version String property to HTTP/1.1. Go to Network > WebDAV Settings > WebDAV Clients Settings. Set the HTTP Version String property to HTTP/1.1.
1602424	Changes in self-signed certificates not updated with Equitrac applications	If you change the Trust Self-signed Certificate for DCE Server setting in DRS and then uninstall or reinstall Unified Client for Konica Minolta on a device with an application associated with Equitrac, the change is not reflected in the configuration. For example, if you use a self-signed certificate and set Trust Self-signed Certificate for DCE Server to False, Equitrac can still connect with the device.	You can have the following options: Restart the ControlSuite DCE Service. Restart DWS to apply the change. Delete the device associated with the Equitrac application, recreate the device, and then install Unified Client for Konica Minolta on it.
1597747	User is not logged off when the device times out	When the device times out, the active user should be logged off. On certain models, the user is not logged off at device timeout and remains active.	Configure the session to be terminated after the DWS session timeout expires. To do this in Equitrac, select Global Configurations Settings > Konica Minolta Client > Settings > End session after.
1589600	DWS performs operations on the first certificate with the same thumbprint	When the same certificate is used for multiple applications on the same server, performing an operation (such as re-pin or delete) on one of the certificates may result in the first certificate being affected instead. This happens because certificate operations are performed on the first instance of certificates listed with the same thumbprint.	Delete all certificates that have the same thumbprint. They will be re-pinned with the next connection.
1587091	Cannot perform an action in DRS when you select a device outside of a selected group	In DRS, if you had selected a group for performing an action (such as Install and Configure) and then select a device outside of that group, you will get the following error: An unexpected exception has occurred and has been logged. Please try again later, and if the problem persists, please contact system support. - Unable to queue action <action_number> for <group_name>	Unselect the device that is outside of the group and then perform the action. Perform the action for the other device as part of a separate operation.
1569998	Equitrac Universal Print Driver monochrome setting does not work	If you use the Equitrac Universal Print Driver for printing, note the monochrome setting and various finishing options may not be applied to print jobs. This issue affects all Konica Minolta MFPs.
1552818	Unexpected behavior in Write In billing account fields	If you set up a billing account field as Write In, the field unexpectedly has a drop-down menu. If there are additional billing account fields, the Write In field does not allow the addition of new billing codes.