Resolved issues

AutoStore

ID Title Description
2171703 Page Size not retained from Process Designer Scan Settings. For some specific page sizes, Ricoh PCC5 did not display the pre-configured value in Process Designer.
1401700 The CAC login's authenticated user was not being passed to AutoStore The AutoStore login form was not displayed.

DRS

ID Title Description
1794143 Some configurations are not set on SFP devices In certain scenarios when installing on a Ricoh SFP device, the following warning message might be displayed in DRS: Some configurations are not set.
1794051 Installation fails for C3004 devices In certain scenarios, installation through DRS on a Ricoh MP C3004 may fail.
1790835 Unable to register to some devices In certain scenarios when installing to a Ricoh device an error message might be displayed in DRS: Cannot get previous device settings to backup.

Equitrac

ID Title Description
1488244 Monochrome lineart displayed during monochrome mixed color mode On MP C306 devices, when a scan workflow is using a monochrome mixed color mode, monochrome lineart is displayed.

Device discontinued, no plans to fix.

Ricoh

ID Title Description
2137939 Copy function on Ricoh monochrome devices is not available Users were not able to use the copy function on a monochrome or black and white device when Function Access Control for Color Copy or Color Quota was enabled, and they did not belong to the color Domain Security group.
1618799 Device defaults to IPv4 address

If an Equitrac or AutoStore server was configured on a DNS server with one hostname that pointed to both an IPv4 and an IPv6 address, and the hostname was used when creating the application in DRS, then the Ricoh device will use the IPv4 address to communicate with the server.

If that server is later configured to use the IPv6 address specified on the DNS server, then the Ricoh device will not be able to communicate with the server using the IPv6 address.

1488202 Auto-logout and auto-reset timer do not work with device error If an error occurs on the device, the auto-logout and the auto-reset timers will not work until you clear the error.

No fix.

Tungsten Ricoh PCC5 25.2