Resolved issues
AutoStore
ID | Title | Description |
---|---|---|
2171703 | Page Size not retained from Process Designer Scan Settings. | For some specific page sizes, Ricoh PCC5 did not display the pre-configured value in Process Designer. |
1401700 | The CAC login's authenticated user was not being passed to AutoStore | The AutoStore login form was not displayed. |
DRS
ID | Title | Description |
---|---|---|
1794143 | Some configurations are not set on SFP devices | In certain scenarios when installing on a Ricoh SFP device, the following warning message might be displayed in DRS: Some configurations are not set. |
1794051 | Installation fails for C3004 devices | In certain scenarios, installation through DRS on a Ricoh MP C3004 may fail. |
1790835 | Unable to register to some devices | In certain scenarios when installing to a Ricoh device an error message might be displayed in DRS: Cannot get previous device settings to backup. |
Equitrac
ID | Title | Description |
---|---|---|
1488244 | Monochrome lineart displayed during monochrome mixed color mode | On MP C306 devices, when a scan workflow is using a monochrome
mixed color mode, monochrome lineart is displayed. Device discontinued, no plans to fix. |
Ricoh
ID | Title | Description |
---|---|---|
2137939 | Copy function on Ricoh monochrome devices is not available | Users were not able to use the copy function on a monochrome or black and white device when Function Access Control for Color Copy or Color Quota was enabled, and they did not belong to the color Domain Security group. |
1618799 | Device defaults to IPv4 address |
If an Equitrac or AutoStore server was configured on a DNS server with one hostname that pointed to both an IPv4 and an IPv6 address, and the hostname was used when creating the application in DRS, then the Ricoh device will use the IPv4 address to communicate with the server. If that server is later configured to use the IPv6 address specified on the DNS server, then the Ricoh device will not be able to communicate with the server using the IPv6 address. |
1488202 | Auto-logout and auto-reset timer do not work with device error | If an error occurs on the device, the auto-logout and the
auto-reset timers will not work until you clear the error. No fix. |