| 1804918 |
Fax jobs are tracked incorrectly after cancellation |
Fax jobs are tracked incorrectly if another user logs in and sends a
fax before a confirmation is received after an earlier fax job was
cancelled. |
After you cancel a fax job, please wait for the confirmation page to
be printed out for the job before starting a new fax job. This can take
few minutes depending on device platforms. |
| 1804902 |
Fax confirmation is not tracked after paper jam |
When a paper jam occurs during a fax job, the device stops faxing and
prints a confirmation page, but page is not tracked. |
|
| 1488227 |
Batch scan error |
During a batch scan, after approximately 1500 pages, the following
error message is displayed: “Exceeded max data size per file. Cannot
scan. The scanned data will be deleted.” |
|
| 1488227 |
Scan preview issue |
If Scan Preview is the screen owner, CAC will log out and lock the
device. It is not possible to go to the home screen to cancel the
preview session and a restart is required. |
Disable the scan preview from DRS. |
| 1488209 |
Blank screen might be displayed when Home key is set to Kofax |
When selecting Administration from the menu button of the
Unified Client for Ricoh screen, a blank screen might be displayed if
the Home key is set to Kofax. |
Choose one of the following options:
- Press the System Home button to access the Ricoh Home
screen.
- Press the Login button to display the Welcome
screen.
- Wait for the auto reset timer to display Welcome
screen.
|
| 1488159 |
Blank screen displays while device has a paper jam |
A blank screen is displayed when pressing the Home key and then
Logout while the device has a paper jam during a Copy or Scan
job. |
Press the Back or Home key again to bring back the
Launcher. |
| 1488149 |
Issues with auto logout reset timer |
Auto logout timer does not timeout from the Scan Preview
screen. |
Disable scan preview from DRS. |
| 1488139 |
Issues with auto reset timer |
Auto reset timer does not timeout and return to launcher from the
Scan Settings screen. |
|
| D-12290 |
Recall Setting History does not work during scanning |
During scanning, the Recall Setting History does not
work. |
|
| D-12271 |
Native Function Keys not supported |
Using the Ricoh device native Function Keys is not supported. |
|
| |
Cannot deploy certain workflows on 306/406 devices |
If you are using a 306/406 MFP device, you cannot deploy the Full
Native Copy, Fax, and Scan Applications to Kofax screens, as these
workflows are not applicable to these devices. |
Quick Copy, Fax, and Scan Applications are supported on 306/406 MFP
devices. |
