› KCS Administration › Users › Backup users

Backup users

You can back up the user data in KCS Portal. When you backup a user, the corresponding address data is also stored. Backing up a user helps in saving user data, for example, in case of any accidental data deletion.

By default, KCS Portal backs up all the users for a selected Message Server. To backup specific users, do the following:

  1. In the Users grid, select the check box for each required user. You can also set the desired filters in Filter Options from the Users grid to get a list of all specific users.
  2. Select More > Backup. The user data is backed up and stored usually in the default download folder that is set in browser’s settings of the browser you are using. For example, for the Chrome browser, this location is:

    c:\user\Downloads

    The backup data is stored as a ZIP file. The default name format for this ZIP file is “KCSUserBackup-DD_MM_YYYY-hh_mm_ss PM”. You can save this file with a different name.

    The ZIP file contains two text files:

    • user.txt: This file contains information of all the selected users.

    • address.txt: This file contains information of all the linked addresses for the selected users.