Product documentation

You can access the documentation online as well as in offline mode.

Offline documentation

If the security policy for your organization restricts Internet access and requires you to access offline documentation while working with Kofax Import Connector, you can download the compressed documentation files from the Kofax Fulfillment Site. For each language, a separate documentation package is available to download as a compressed file, such as KofaxImportConnectorDocumentation-2.9.0_EN.zip for English and KofaxImportConnectorDocumentation-2.9.0_JA.zip for Japanese.

The documentation .zip file includes both help and print folders. The print folder contains all guides, such as the installation guide and developer's guide. The help folder contains online help for the KC Plug-In and Message Connector. The .zip files for Japanese language contain only the Message Connector localized help files.

  1. From the Kofax Fulfillment Site, download the documentation .zip file.
  2. Extract the contents of the compressed documentation file and do the following:
    • Copy the contents of the extracted KIC_mchelp to:

      \\KIC-ED\MC\web\en\WebHelp

      For Japanese, copy the contents of the extracted KIC_mchelp to:

      \\KIC-ED\MC\web\ja\WebHelp

      Note If the WebHelp folder does not exist, create the folder.

    • Copy the contents of the extracted KIC_pluginhelp to:

      \\KIC-ED\KCPlugIn\Web\WebHelp

  3. Navigate to the installation folder and do the following:
    • For Message Connector help:

      1. Open configuration.xml in a text editor from the following location:

        \\Kofax\KIC-ED\MC\web

      2. Locate the <OnlineHelp>1</OnlineHelp> section and replace 1 with 0.

    • For KC Plug-In help:

      1. Open configuration.xml in a text editor from the following location:

        \\KIC-ED\KCPlugIn\Web

      2. Locate the <OnlineHelp>1</OnlineHelp> section and replace 1 with 0.

  4. Save and close the configuration file.
    Clicking the Help icon will launch the help for the installed product.