Known issues
This topic contains information about potential issues that you may encounter when you use Tungsten Mobile ID Capture 2026.2. Workarounds are provided when applicable.
| ID | Issue |
|---|---|
| 981311 | Duplicate field alternatives are returning in TotalAgility extraction results for Irish and UK passports. |
| 936850 | When you attempt to upgrade from a previous certified release (2.7.X), the installation is suspended without updating the current software. |
| 936153 | The system does not return verification results in a Docker environment. |
| 288825 | The system incorrectly concatenates names for Michigan driver licenses. |
| 276011 | The system does not return city and ZIP field data from Portugal Residence Permit 2021. |
| 275964 | The SocialSecurityNum field for Portugal Residence Permit 2021 may contain OCR errors. |
| 275685 |
The system does not return MRZCompositeCheckDigitValidity results in the response field. Workaround: You can find the results in the DocumentFieldAlternatives field of the Tungsten TotalAgility response. |
| 275684 |
The system does not return IsMRZOnlyRead results in the response field. Workaround: You can find the IsMRZOnlyRead results in the DocumentFieldAlternatives field. |