Release documents

Scan a QR code to release documents at a specific printer

You can select a Printix printer by scanning the QR code on the printer ID sign of the physical printer. This option is helpful if you do not know the name of the printer.

Go to any Printix printer with your phone or tablet (with Printix App installed).
Open the Printix App on your phone or tablet.

You see a list of documents you can release.
If you do not want to release all documents, only select the documents you want to release.

If you do not select documents, the printer attempts to release all listed documents, except Print Later documents that must be printed at a different printer.
Select the QR code icon at the top of the page.

If you selected documents in the previous step, you can also select Scan at the bottom of the page.

The QR code icon and the Scan button are unavailable if the printed ID method does not include QR code.
- Android: If prompted, select Allow to allow the Printix App to take pictures and record videos.
- iOS/iPadOS: If prompted, select OK to allow the Printix App to access the camera to scan QR codes.
Use the camera to scan the QR code on the printer ID sign.
- The message Invalid QR code appears if the QR code does not reference a printer. Select Close.
- The message Document is not for this printer appears if you selected a different printer for a Print Later document. Select Close.
If this printer has multiple print queues, you may be prompted to select one.

You are not prompted if only one of these print queues is marked as a favorite .

The message No print queue appears if no valid print queue exists for the scanned QR code.

The documents start to print.

Scan an NFC tag to release documents at a specific printer

You can select a Printix printer by scanning the NFC tag on the physical printer. This option is helpful if you do not know the name of the printer.

Go to any Printix printer with your phone (with Printix App installed).
Open the Printix App on your phone.
- Android: Most Android phones support NFC.
- iOS: Apple iPhone 7 and above with iOS 11 or higher can be used to scan NFC tag.
You see a list of documents you can release.
If you do not want to release all documents, only select the documents you want to release.

If you do not select documents, the printer attempts to release all listed documents, except Print Later documents that must be printed at a different printer.
Select the NFC tag icon at the top of the page.

If you selected documents in the previous step, you can also select Scan at the bottom of the page.

The NFC tag icon and the Scan button are unavailable if the printed ID method does not include NFC tag.
When your phone displays Ready to scan, hold the phone close to the NFC tag to start scanning.
- For optimal scanning, the distance to the NFC tag should be less than 4 cm.
- The phone's NFC detection area depends on the mark and model, and is typically on the backside near the top of the phone.
- The message Invalid NFC tag appears if the NFC tag is not registered with a printer. Select Close.
- The message Document is not for this printer appears if a Print Later document you wanted to release at this printer is supposed to be printed at a different printer. Select Close.
If this printer has multiple print queues, you may be prompted to select one.

You are not prompted if only one of these print queues is marked as a favorite .

The message No print queue appears if no valid print queue exists for the scanned NFC tag.

The documents start to print.

Why does my Android phone display: New tag collected?

The message "New tag collected" may appear when an Android phone is held near an NFC tag without selecting the Scan button or the NFC tag icon first. Just ignore the message by selecting Back, and proceed to select the Scan button or the NFC tag icon .

Release a Print Later document

Open the Printix App for Android or iOS/iPadOS.

You can also open the web app.
Select a Print Later document.
- The selected printer is listed above the documents.
- The Printix App checks if printing is possible based on the availability of the selected printer and document (stored in the cloud or on your computer).
Go to the selected printer with your phone or tablet, unless you used the web app.

If you are using the web app, go to the selected printer after the next step.
Select Print at the bottom of the page.
- Documents are automatically deleted if you do not print them within a specified period (default is 24 hours).

Release a Print Anywhere document

Open the Printix App for Android or iOS/iPadOS.

You can also open the web app.
Select a Print Anywhere document.
Select Select printer or Printer at the bottom left corner of the page to select or change the printer.
- The Printix App checks if printing is possible based on the availability of the selected printer and document (stored in the cloud or on your computer).
- Mobile-printed Print Anywhere documents can, unless the printer's QR code or NFC tag is scanned, be released only to printers that have a print queue with Via the cloud (On all networks) configured.
- Chromebook-printed Print Anywhere documents can, unless the printer's QR code or NFC tag is scanned, be released only to printers that have a print queue with Via the cloud (On all networks) configured.
Go to the selected printer with your phone or tablet, unless you used the web app.

If you are using the web app, go to the selected printer after the next step.
Select Print at the bottom of the page.
- Documents are automatically deleted if you do not print them within a specified period (default is 24 hours).