If a FORMS module crashes

If FORMS crashes, an error report is generated. It contains a crash dump, information about which files and versions were run, and Ehlocal.ini and Ehglobal.ini. This information is vital if you contact ReadSoft Support.

You are prompted to save this file. When you do, it is saved to the Log directory. The file name is dump_module_yyyy-mm-dd_HHMMSS.hhh.zip, where yyyy = year, mm = month, dd = day, HH = hour, MM = minute, SS = second, and hh = hundredths of a second.

The crash dump can be switched off by setting this flag in Ehglobal.ini:

[Options]
EnableCrashReport=0

Our system crashed and we cannot process the forms or sets that were in FORMS at the time

Scan crashed while a set or batch was being scanned

Cleaning up after an abnormal stop during import of multi-TIFF images