Troubleshooting a network

This help topic describes problems that can only occur when you run FORMS in a network. For recommendations of how to recover, click the button next to one of the topics.

images\btn_mini.gif Getting form information in Verify takes too much time.

images\btn_mini.gif My PC’s behavior or error messages seem to indicate that network communication is down, yet our network is stable and other machines are working normally. Problems with my machine’s network card are ruled out.

images\btn_mini.gif Our system crashed and we have not been able to process the forms or sets that were in FORMS at the time. Databases are locked.

images\btn_mini.gif Scan crashed while a set or batch was being scanned.

Troubleshooting

Contacting ReadSoft Support