Product documentation

The Tungsten SignDoc product documentation set consists of guides and help systems to assist you with installing, configuring, and using the product.

Offline documentation

If the security policy for your organization restricts Internet access, you can access the documentation in offline mode. If you require offline documentation while using the product, download TungstenSignDocDocumentation_3.4.0_EN.zip from the Tungsten Automation Fulfillment Site.

Tungsten SignDoc Standard Help

The following steps describe how to make the offline help accessible in SignDoc Standard (Administration Center, Manage Client, and Signing Client) by copying the help to the internal web server (Tomcat) for the installation.

Before proceeding, you must install SignDoc Standard in the folder <INSTALLDIR> and set the <SERVICE_EXTERNAL_HOST_URL> as described in the SignDoc Standard Installation Guide.
  1. From the Tungsten Automation Fulfillment site, download TungstenSignDocDocumentation_3.4.0_EN.zip.
  2. Extract the contents of the .zip file to any folder <EXTRACTDIR>.
  3. Copy <EXTRACTDIR>/help to the folder <INSTALLDIR>/service/webapp.
  4. Start SignDoc Standard and configure the help links in the "System settings" of the Administration Center.
    1. Manage Client

      Open subcategory Client > Manage and edit "Manage Client online help URL" by entering the URL <SERVICE_EXTERNAL_HOST_URL>/help/Standard/index.html.

    2. Signing Client

      Open subcategory Client > Signing and edit "Signing Client online help URL" by entering the URL <SERVICE_EXTERNAL_HOST_URL>/help/StandardSigningDocuments/index.html.

    3. Administration Center

      Open subcategory Client > Administration and edit "Administration Center online help URL" by entering the URL <SERVICE_EXTERNAL_HOST_URL>/help/StandardAdministrationCenter/index.html.

  5. Test the configured links by clicking the Help link in the header of Administration Center, Manage Client, and Signing Client. Each help system should display in a new browser tab.

Guides for Tungsten SignDoc Standard

From the folder <EXTRACTDIR>/print, you can access the following guides:

  • Tungsten SignDoc Standard Administrator's Guide

    TungstenSignDocStandardAdministratorsGuide_EN.pdf

  • Tungsten SignDoc Standard Developer's Guide

    TungstenSignDocStandardDevelopersGuide_EN.pdf

  • Tungsten SignDoc Standard Installation Guide

    TungstenSignDocStandardInstallationGuide_EN.pdf

Tungsten SignDoc Software Developer Kit documentation

According to the functionality and the programming language, the offline documentation .zip file contains documentation for the SignDoc Software Developer Kit.

To open and use the SignDoc Software Developer Kit documentation, follow these steps:

  1. From the Tungsten Automation Fulfillment site, download TungstenSignDocDocumentation_3.4.0_EN.zip.
  2. Extract the contents of the .zip file to any folder <EXTRACTDIR>.
  3. Navigate to <EXTRACTDIR>/help or <EXTRACTDIR>/print to access the SignDoc Software Developer Kit documentation.