Known issues

This topic contains information about potential issues that you may encounter while installing and using Tungsten Transact 2025.2. Workarounds are provided, when available. ID numbers are listed in descending order.

ID

Title

Description

Workaround

579265

Performance impact during validation

After deploying new batch classes and activating additional mailboxes, validation operations may experience delays of 10-15 minutes when processing batches.

If the system becomes unresponsive, restart the Transact service to restore normal operation.

579113

Fuzzy database scheduling limitations in clustered environments

In clustered environments, fuzzy database scheduling cannot be configured independently for each server. All servers may run fuzzy indexing simultaneously, which can impact system performance.

Contact Tungsten Automation Technical Support for guidance on configuring the fuzzy database scheduler XML file in clustered environments.

515745

Information disclosure vulnerability in Tomcat

The system includes Apache Tomcat with the known information disclosure vulnerability (CVE-2021-43980). Engineering analysis indicates this vulnerability is extremely difficult to exploit in practice.

Follow standard security best practices for server configuration and access control while a solution is being developed.

457695

Report purging performance impact

The system may experience degraded performance during report data migration when the purge cron job processes large amounts of data between the report and report_archive tables.

Contact Tungsten Automation Technical Support to obtain an enhanced purge script that improves data migration performance.

456368

Transact performance degradation due to large reporting data migration

Long-running purge cron jobs can cause performance degradation when migrating large volumes of data from report tables to report_archive. Systems may become slow or unresponsive until the process is manually stopped.

Obtain an enhanced purge script from Tungsten Automation Technical Support that optimizes large data migrations.

434660

OmniPage barcode processing limitation

Advanced Barcode Reader using OmniPage may become unresponsive when processing images that exceed 8,400 pixels in any dimension.

Turning off the Use Advanced Barcode Reader resolves the issue. For a long-term solution, contact Tungsten Automation Technical Support to obtain the updated OmniPageBarcodeJNIWrapper.dll, which resolves compatibility issues with certain image dimensions.

434655

Advanced Barcode Extraction limitation

The Advanced Barcode Extraction process may not complete successfully in certain scenarios when using OmniPage for barcode detection.

274167

PDF generation limitation with Cloud OCR

The CREATEMULTIPAGE_FILES plugin cannot generate searchable PDFs when using the Advanced HOCR (Cloud OCR) plugin. When a searchable PDF is requested, the system uses the default OCR engine instead of the HOCR file created by the Advanced HOCR plugin. Note: The HOCR functionality works for Western characters but not for Asian characters.

Contact Tungsten Automation Technical Support to obtain an updated dcma-imagick jar file.

191084

OCR language settings issue after upgrade

The OCR Country/Language selection box is unavailable when importing batch classes with multiple languages to Transact 2025.2. This issue affects both Windows and Linux installations.

101948

System performance with large HOCR files

The system may become unresponsive when processing HOCR files larger than 9MB.

Contact Tungsten Automation Technical Support for guidance on handling large HOCR files.