› Install Kofax Capture 11.1.1 › Uninstall Kofax Capture

Uninstall Kofax Capture

Use this procedure to remove Kofax Capture .

  1. Stop services for any Kofax add-on products you have installed. If you attempt to uninstall the service pack while these services are running, an error similar to the following may appear in the Kofax Capture error log:

    0x00000018, 0, 0x80040FDA, 0x00000000, 0x00000000, C:\Program Files (x86)\Kofax\CaptureSS\ServLib\Bin, DBUtil, <Machine Name>, <File Version>, Utilities.UnPatchDatabases, 0, [4058] KdoLib: The database is in use. Please close the following applications or services: Kofax Capture Scan Application

  2. Use one of the following methods to uninstall the service pack:

    • Use Programs and Features or Add/Remove Programs (depending on your version of Windows) in the Control Panel.

    • Use the msiexec command to run the uninstallation in a Command Prompt window. At the command prompt, type msiexec to view the syntax for all options, including removal.

    • Use an enterprise mechanism designed to remove product updates such as the service pack.