Install Kofax Capture 11.1.1

This topic describes the installation process for Kofax Capture 11.1.1.

If you do not have an existing version of Kofax Capture, or if you have Kofax Capture 11.0.x or earlier installed, use the ISO file in your product package to perform a new installation or upgrade. In this situation, bypass the instructions in this topic and see the Kofax Capture 11.1.0 Installation Guide for instructions.

Upgrade your Kofax Capture 11.1.0 installation

Follow the instructions below to perform the installation if you already have Kofax Capture 11.1.0 or later installed.

Complete pre-installation steps

Before performing the installation, you must complete the procedure in this section.

Log on to the computer as a user with administrator permissions.
Back up your data and your Kofax Capture installation.
Confirm that Kofax Capture version 11.1.0 or later is currently installed. You cannot install this service pack over an earlier Kofax Capture version such as 11.0.x or 10.2.x.
If applicable, remove any preliminary version of Kofax Capture 11.1.1 (this service pack). Refer to Uninstall Kofax Capture for instructions.
Stop services for any Kofax add-on products you have installed. If you attempt to install Kofax Capture 11.1.1 while these services are running, an error similar to the following may appear in the Kofax Capture error log:

0x00000018, 0, 0x80040FDA, 0x00000000, 0x00000000, C:\Program Files (x86)\Kofax\CaptureSS\ServLib\Bin, DBUtil, <Machine Name>, <File Version>, Utilities.UnPatchDatabases, 0, [4058] KdoLib: The database is in use. Please close the following applications or services: Kofax Capture Scan Application
If applicable, check the CaptureSV share folder to see if it contains a subfolder named Capture10 that may exist as a result of previous product updates. You can safely delete or rename the Capture10 folder before installing this service pack.

Perform the installation

After completing the steps in the preceding section, you are ready to proceed with the installation of Kofax Capture 11.1.1.

Continue to work under an account with administrator permissions.
Download the installation package for Kofax Capture 11.1.1 and extract the files.
Run KofaxCapture-11.1_Updater_EN.EXE to check for exclusive database connections and proceed with the installation according to the instructions on the screen.

Any running Kofax Capture services are stopped and restarted automatically. Any open interactive applications are closed automatically; they need to be restarted manually after you finish the service pack installation.

If you prefer to install the service pack without updating your database, see the next section.

Exclude database update during installation

You have the option of performing the service pack installation without updating the database. In a high-volume enterprise environment, this approach gives you the ability to keep database connections open during the service pack installation. Then you can update the database separately using PatchDB.sql, which is generated automatically during the service pack installation. In this situation, any attempt to launch Kofax Capture modules before updating the database is forced to stop, and the following message appears in the log file:

...[4110] KdoLib: The DatabaseVars.ServicePackNum does not match the current version: schema=10201, database=<Current Version>.

Download the installation package and extract the files.

Run KofaxCapture-11.1_Updater_EN.EXE /NoDB and perform the installation according to the instructions on the screen.

After the updater is finished successfully, PatchDB.SQL is generated in the Kofax Capture logs folder. Messages similar to the following are logged to ERR_yymm.txt.

0, SQL Statements are being generated in "<TEMP>\PatchDB.sql".
               ..., DBUtil, <Machine Name>, <File Version>, Utilities.PatchDatabases,
	       0, Copied "<TEMP>\PatchDB.sql" to "<Server Path>\Logs\PatchDB.sql"., , 
               ..., DBUtil, <Machine Name>, <File Version>, Utilities.PatchDatabases, 
	       0, Deleted "<TEMP>\PatchDB.sql"., , 
               ..., DBUtil, <Machine Name>, <File Version>, Utilities.PatchDatabases,
  	     0, SQL Statements have been generated successfully. Database's 
	       changes must be applied manually.,

<TEMP> is the temporary processing path as determined by the logged-in user's TEMP environmental variable.

<Server Path> is the path for Kofax Capture data files. Use ACDeployUtil.exe to view this path.

Use PatchDB.sql to manually update the database:
- MS SQL Server: Use SQL Server Management Studio to connect to the database. Open PatchDB.sql, turn on Query/SQLCMD mode, and run the script. All commands must be executed successfully.
- Oracle: Use SQL Developer to connect to the database. Open PatchDB.sql and click the Run Script button.
- IBM DB2: Use IBM Data Studio to connect to the database. Open PatchDB.sql and verify that the statement terminator is set to a slash (/). On the configuration tab, select Commit at completion of script along with Stop and Roll Back. Run the script.
Kofax Capture stations will not function until you complete this step successfully.
Restart any interactive applications that were closed automatically during the service pack installation.

Patch Web deployment for existing Web servers

To patch WebDeploy for this update:

On the web server, delete the Application Files folder in the virtual folder.
In the set of files you downloaded and extracted for this service pack, copy the contents of the KCWebDeployPatch folder to the virtual folder on the Web server.
Navigate to the virtual folder.
Run: setup.exe -URL="<url to web server>"
Run: KCWebDeploy.exe

Patch Web deployment for new Web servers

For new web servers, do the following:

Follow the instructions in the Kofax Capture 11.1.0 Installation Guide to configure WebDeploy from the installation media.
Follow the procedure in the preceding section for patching web deployment for existing Web servers.