Known issues

1582568: If a report is opened in Analytics for AP Agility for more than 5 minutes and it refreshes itself automatically, the graphs or bars and any associated data is lost.

Workaround: Open the report again by navigating to the home screen and then back to the report.

1362741: When auto-rotate is enabled in the Image Enhancement Settings, either on the Scan form/File Import, or the Scan/VRS profile, some Thai documents are turned upside down.

Workaround: In the VRS profile, disable the "IPAgility with VRS" setting. This turns off auto-rotate and should eliminate flipped documents.

891134: E2B invoices that use the telecom format have multiple items for each line item. However, the generated image contains information about the first instance only. This is also true when the document is displayed in the Validation activity and the PIX Correction activity.

It is not possible to export to PeopleSoft using the QuickInvoiceEntry method.

Workaround: Export to PeopleSoft using the staging tables instead.

1700730: When a Translation Text is added for an organization Invoice Type, the Value is returned instead of the Translation Text value when invoices are processed by the Validation activity.

Workaround: Enable the Kofax TotalAgility Use Form Cache setting in the System > System settings > System > Forms settings under the Cashing group.

1369467: If you are using Kofax AP Agility in an Azure environment and you are using a version of Kofax TotalAgility that is earlier than 7.8.0, the Settings > Invoice Processing > Capture Profiles > Unit of Measure Settings > Unit of Measure Settings tab is displayed in error, although its contents are hidden.

When the default zoom-level is used, some setting values appear as a hyphen (-) character when in fact, they are a tilde (~).

Workaround: Increase the zoom level of your Browser to 110% or higher in order to see the correct tilde character.