About this release > Known issues

Known issues

This chapter describes issues that you may encounter while using Kofax Communications Manager 5.5.0. The workarounds are provided, as applicable.

CheckDatabase does not detect privileges on roles for Oracle

1560432: CheckDatabase does not detect privileges on roles for Oracle 11g or 12c during the installation.

Workaround: Do not use roles in Oracle during the installation. Instead, assign rights directly to a user. After installation roles can be used again.

Issue with selecting date in ComposerUI for HTML5

1500065: Using the drop-down of the date picker shows a subset of years.

Workaround: Enter the date manually in the field.

Documents with phonetic guides not supported

1418880: Microsoft Word documents that contain phonetic guides (Ruby text) in the text cause a fatal error OOX2302, indicating that the documents cannot be converted to IDOC. These documents are marked as invalid and fail to produce the expected output.

Workaround: Disable phonetic support in your file before uploading it to Kofax Communications Manager. To do so, remove the Ruby text by using the Phonetic Guide option in Word.

Semicolon invalid for B&OM database user name and password

982450: When the user name or password for B&OM databases contains a semicolon, deployment fails, and an error "Cannot check permissions..." is generated.

For example, a name such as "ccmuser;" is invalid.

Limitations in using timer in Studio

980087: The following limitations are present when using the timer component in KCM Studio: the Timer property dialog box does not save specific checked days for long-term iterations in certain months or long-term iterations in all months.

Designer allows invalid Data Preparation Templates

887392: KCM Designer allows Quick Documents and Static Documents to be specified as Data Preparation Templates. However, they cannot affect the Data Backbone; therefore, they are invalid as Data Preparation Templates.

Composing a Document Pack that has a Static Document or a Quick Document for its Data Preparation Template leads to an error.

Default value displayed for QForm question may be wrong

876420: In the following circumstances, a QForm question in the Content Wizard may show an incorrect default value:

  • If the QForm question has a default that refers to a Field in the Data Backbone, rather than a static value.
  • If the Content Wizard is displayed by ComposerUI for HTML5.

Workaround: In the Content Wizard, define the QForm at the level of the Text Block that contains the Field.

Restricted characters in object names

In KCM Designer, the names of the following objects are restricted to use only characters from the character set ISO 8859-1 (Latin-1):

  • Document Pack Templates
  • Document Templates
  • Folders
  • Includes
  • Letter Books
  • Master Templates
  • Projects