Resolved issues
This topic describes issues that are resolved in Kofax Import Connector 2.11.0
| ID | Description |
|---|---|
| 2069973 | The minimum set of Microsoft Entra ID API permissions documented in the KC Plug-In Help was incorrect. |
| 2069916 | There was an error opening a PDF attachment in the EML file downloaded from Message Connector. |
| 2065963 | An issue with MS Graph multi-instance mode caused duplicate emails to be imported into Kofax TotalAgility when using Shared Message Connector. |
| 2065930 | PDF conversion failed if the PDF contained the Code-39-25 font. |
| 2065920 | Message conversion failed using IMAP if the Include message header of email and embedded email(s) option was selected in Import settings. |
| 2065914 | The embedded content was missing in the emails forwarded from an Android device. |
| 1997825 | The RightFax REST Web API connection did not import the faxes in multi-instance mode, leaving them in a reserved state on the RightFax server. |
| 1996441 | The status of the polled messages was 'unread' even after moving them to the processed folder using EWS. |
| 1989733 | The 7-Zip version used with Kofax Import Connector 2.10.0 had security vulnerabilities. |
| 1984571 | The footer information was not displayed while converting docx to PDF. |
| 1988396, 1984210 | The conversion of German characters failed, and the characters were displayed as question marks (?). |
| 1967163 | MC_Email.exe occasionally failed during document conversion. |
| 1966802 | The conversion of portfolio PDFs failed using the SampleExtractPortfolioPdf.cs script. |
| 1961865 | Kofax Import Connector failed archiving emails with signature. |
| 1959619 | It took longer than expected to fetch the user list from the RightFax server. |
| 1943977 | The German umlauts were not displayed correctly in the converted .log or .txt files. |
| 1942672 | An unknown error resulted in empty messages in the Message Connector storage while using MSGraph to import messages. |
| 1938565 | Image conversion resulted in the "Exit code 1" error if the .jpeg file contained negative coordinates. |
| 1938557 | The ODS to PDF or TIFF conversion resulted in data loss. |
| 1947805 | There was an error in parsing an XML file with the default namespace. |
| 1921733 |
Document conversion failed if the Enable Portfolio PDF extraction option was enabled. |
| 1900105 | Large-sized emails caused issues with client timeout and the client request loop using the MS Graph ROPC grant. |
| 1891465 | PDF import failed if the downloaded BLOB size did not match the configured BLOB size. |
| 1887646 | MC_Email.exe failed and did not run until Message Connector was restarted. |
| 1884554, 1861426 | PDF to TIFF conversion failed with the conversion error: "Input PDF file contains corrupt pages". |
| 1884549, 1826394 | The Kofax Import Connector Technical Specifications guide did not list VRS 5.2 as a prerequisite and IPv6 as a supported protocol. |
| 1871413 |
The From address and Subject were blank in Message Connector Monitor for some emails imported using MS Graph. |
| 1867312 | MS Graph polled duplicate emails in multi-instance mode. |
| 1864226 |
While processing an EML file, if the Include original content and Normalize PDF documents to PDF/A options were selected, an error message similar to the following was displayed: "A message attachment has no content" |
| 1862599 | Document conversion failed while converting a 200 DPI TIFF file to a 300 DPI TIFF file. |
| 1861247 | The French characters were displayed incorrectly in the converted PDF document after converting a text file to PDF. |
| 1859614 |
The Skip importing files feature did not work when you tried to skip .xml files. |
| 1857402 |
When using the Message Connector security settings, an error message similar to the following was displayed: "HTTP status 401: Unauthorized" |
| 1857360 |
When polling emails from different folders to a single folder, an error message similar to the following was displayed: "Access token has expired or is not yet valid" |
| 1849026, 1849023 | PDF conversion failed using the Aspose engine when you tried to convert a PDF that contained an edit password. |
| 1848657 | There was no access to the Message Connector configuration file as Message Connector does not support Internet Explorer. |
| 1848637 | Even if a mailbox had more than ten subfolders, MS Graph polled only the first ten. |
| 1846757 |
The non-SMTP authentication failed for SMTP Outbound even if the Override Kofax Message Connector SMTP Outbound Configuration option was selected. |
| 1844141 | Document conversion resulted in the following error: "NullReferenceException: Object reference not set to an instance of an object". |
| 1836894 | Sometimes, KFXConverter failed while processing a .docx file. |
| 1830633 | In KC Plug-In, even though you enabled the "Operating time" option in the "Connection configuration" dialog box, the option was disabled upon saving the settings. |
| 1828183 | Sometimes, the email body was not converted while processing a .eml file using the Aspose engine. |
| 1828119 |
Sometimes, Message Connector failed with an error message similar to the following: "Connection has been disconnected by target 7(email)". |
| 1823798 | The Kofax Import Connector 2.10 Fix Pack 2 installation failed when there was no internet connection. |
| 1823772 | While authorizing the MS Graph mailbox, KC Plug-In incorrectly checked for "Client secret." |
| 1821097 | The whitespaces in the email body were removed while converting a .eml file using the Aspose engine. |
| 1821088 |
While converting the emails received before daylight saving time, the time of the email in the converted file was displayed as per daylight saving time and did not match the actual email received time. For more details, see Additional Information. For example, if you received an email before daylight saving time at 09.05 AM, after conversion, the time in the converted file is displayed as 10.05, considering daylight saving time. |
| 1811506 |
Sometimes, an error message similar to the following was displayed while importing XML files: "Error adding Xml fields from container 'Pages' Illegal characters in path" |
| 1808207 | While converting a .eml file, the value set for images in the "ResizeLargeImages" flag was applied incorrectly to HTML tables. |
| 1807938 | Sometimes, KFXConverter failed while processing a .eml file. |
| 1807473 | Even if a mailbox had more than ten subfolders, MS Graph polled only the first ten. |
| 1804503 | The command shell window did not close automatically after the execution of KCSImportConnectorConfigExe.exe. |
| 1801642 |
While creating a new destination, the Cancel button was not available to close the XML rendering preview pop-up window. |
| 1796749 |
Sometimes, after converting an Excel file, the values in the converted file were different from the values in the original file. This issue occurred when the functions in the Excel cells were executed during the conversion. |
| 1796737, 1795773 | While converting an email, the images embedded in the email body were not loaded if the "LoadExternalResources" flag was set to False. |
| 1796678 |
While installing Message Connector on a system that did not contain .bat in the PathExt environment variable, an error message similar to the following was displayed: "Service 'Kofax Message Connector' (KIC-ED-MC) failed to start. Verify that you have sufficient privileges to start system services.". |
| 1796420 | While converting an email, the images embedded in the email body were replaced with a placeholder (a red X). |
| 1796417 | Document conversion failed using KFXConverter if the file name contained a colon (:) in it. |
| 1788317 | The document conversion failed if an email contained the .eml attachment. |
| 1786126 |
The status of the processed emails was displayed as Unread instead of Read when MS graph was selected as the input source type. |
| 1785749 | While converting an email, the .eml attachment in the email was converted to a blank page. |
| 1783540 | KFXConverter failed to convert an Excel file to TIFF or PDF. |
| 1770125 | KFXConverter could not convert emails that contained JPG images in the email body. |
| 1762171 | While importing a folder in Kofax Import Connector, if VRS was enabled in the destination, the file properties, such as file creation and modification dates, were recorded incorrectly in the KC Plug-In debug logs. |
| 1077138 |
Emails with unusual base-64 encoding were rejected. |
| 116404 |
Sometimes, an error message similar to the following was displayed while converting images using ImageMagick: "Caught exception: ImageToTiff.exe: unable to read pixel cache." |
| 683958 | The normalization of XFA PDF to PDF resulted in a 'PDF/A' XFA PDF file that was incompatible with Kofax Capture. |
| 588759 | Some contents were missing in the output file while converting the XLS files using KFXConverter. Also, no errors or warnings were displayed. |
| 373152 | The MSG and EML attachments were not processed during the XML import. |
| 111048 | While importing a file using VRS, if the Blank page deletion on option was enabled, a separate file was created for each page of the imported file. For example, if a 4-page file is imported, four documents are created (one for each page) post-import. |