The goal of Business Process Management (BPM) is to make businesses operate more efficiently. One key requirement of a BPM system is to enable you to change your processes quickly in reaction to changing circumstances.

To make good decisions about changing processes, you must be able to view and monitor the performance of your key business processes in real-time from your site.

In TotalAgility Workspace, you can view and monitor the performance of your key business processes in real-time using events, targets and alerts.

Business Events are key events that business users monitor and manage. For example, a business user might monitor open cases, sales made, sales lost, claims settled and so forth.

Businesses use events to monitor performance against targets.

TotalAgility can automatically monitor targets and fire business processes if thresholds are missed.

A TotalAgility process, form, business rule, or system external to TotalAgility can initiate these events.

Additionally, you can define business alerts to notify when the sum/ occurrence of an event has reached a specified value.

For more information, See Kofax TotalAgility help.

This section includes:

• Create a business event

• Create a business alert

• Create a business target