'Changes in behavior' release notes archive

This topic includes "Changes in behavior" content published during 2023-2025.

December 18, 2025

Change	Description
Invoice status page - Loads last 30 days by default	Updated the "Invoice status" page to load invoices with a submission date in the last 30 days by default instead of the last 90 days. This is to optimize performance. The setting is configurable to 30, 60, 90, or 120 days.
Malaysia - Key attributes read-only for Clearance customers	For Malaysian customers that elect to clear their invoices through Tungsten Automation and we have registered them with the Malaysian government based on their Tax Identification Number (TIN) and Company Registration details, the "Company details" page on the portal will be read-only so attributes cannot be edited that would cause a discrepancy between the data we hold for the customer and the details registered with the government. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

Change

Description

Invoice status page - Loads last 30 days by default

Updated the "Invoice status" page to load invoices with a submission date in the last 30 days by default instead of the last 90 days. This is to optimize performance. The setting is configurable to 30, 60, 90, or 120 days.

Malaysia - Key attributes read-only for Clearance customers

For Malaysian customers that elect to clear their invoices through Tungsten Automation and we have registered them with the Malaysian government based on their Tax Identification Number (TIN) and Company Registration details, the "Company details" page on the portal will be read-only so attributes cannot be edited that would cause a discrepancy between the data we hold for the customer and the details registered with the government.

For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

December 3, 2025

Change	Description
'Suppliers' menu on buyer's portal	Improved error messaging on the e-Invoice Network portal under "Suppliers" page to inform buyers to enter a vendor code, if one is not provided, to enable the record to be saved.
Purchase Order Convert - Payment terms	Extended the Purchase Order (PO) Convert functionality to populate payment terms where these are provided on the PO. Buyers can provide a "flag" in their PO file, indicating whether the payment terms provided DO or DO NOT concern an early payment discount. This will then drive the behavior of the portal relating to early payment conditional mandatory fields. Where no flag is provided by the buyer, the default position will be for the portal to display "No discount for early payment".
Registration process	Suppliers will not be able to navigate to their portal using their registration email if the registration email was sent more than 6 months ago or if the corresponding account was deactivated due to inactivity.
Poland - New tax codes added	Polish Web Form Suppliers can now use the new tax codes introduced as part of the recent FA(3) VAT schema while creating invoices on the e-Invoice Network portal. For more information, refer to our interactive Country Index for country-specific e-invoicing compliance updates.

October 16, 2025

Change	Description
Select company - AAA account numbers added	Added account numbers (AAA reference numbers) to "Select company" drop-down list for users to view alongside entity details when selecting an account.

September 18, 2025

Change	Description
Invoice status search - Buyer portal	Enhanced the invoice status search function for buyers to enable more accurate searches for invoices received from suppliers not on the e-Invoice Network, such as invoices retrieved from the Italian and Romanian government platforms.
Malaysia - Contact information	All customers in Malaysia are now required to ensure that their contact information is in the correct format as stipulated by the Malaysian government. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.
Customer Connect - Vendor Codes	Buyers reviewing connection requests from suppliers will now see a warning message informing them if the Vendor Code provided by the supplier is already linked to another supplier account to which they have a relationship.

August 21, 2025

Change	Description
Germany - ZUGFeRD enhancement	Made a series of refinements to the "File upload" page available for suppliers in Germany who have opted to upload an invoice file in the ZUGFeRD format to the portal, including: Providing users with a upload percentage status, together with an on-screen confirmation when the file successfully completes upload. Prevention of file upload duplication, where an identical file is submitted in error. The "Upload report" table now automatically refreshes to display the file uploads in chronological order. An embedded hyperlink was added to the summary table to take users to the corresponding invoice status page, allowing them to review invoice status at the click of a button. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

Change

Description

Germany - ZUGFeRD enhancement

Made a series of refinements to the "File upload" page available for suppliers in Germany who have opted to upload an invoice file in the ZUGFeRD format to the portal, including:

Providing users with a upload percentage status, together with an on-screen confirmation when the file successfully completes upload.
Prevention of file upload duplication, where an identical file is submitted in error.
The "Upload report" table now automatically refreshes to display the file uploads in chronological order.
An embedded hyperlink was added to the summary table to take users to the corresponding invoice status page, allowing them to review invoice status at the click of a button.

For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

July 24, 2025

Change	Description
View Tickets	The "View Tickets" option has been reinstated on the portal's Help & Support menu. On this page, users can review tickets they have created via the support hub as well as view tickets raised by others within their organization if their administrator provides the necessary permissions.

July 1, 2025

Change	Description
Malaysia - Company details	On the portal's "Company details" page: When there's an error in the Tax registration number field, the error message now displays the format: A01-2345-67891012. The Company registration number field is now limited to a maximum of 50 characters to align with the maximum length defined in the government schema. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

Change

Description

Malaysia - Company details

On the portal's "Company details" page:

When there's an error in the Tax registration number field, the error message now displays the format: A01-2345-67891012.
The Company registration number field is now limited to a maximum of 50 characters to align with the maximum length defined in the government schema.

For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

April 29, 2025

Change	Description
View Tickets	The "View Tickets" option was removed from the portal's Help & Support menu. Updates and information about support cases are now provided directly via email.
Malaysia - Country-specific enhancements	On the portal's "Company details" page, suppliers can now select their "Malaysia Standard Industrial Classification (MSIC) Code" from a list instead of typing it out. On the "Create invoice" screen: Web Form Suppliers cannot select an "Invoice date" older than 72 hours if they choose Tungsten to register their invoice with the Malaysian government. Web Form Suppliers are no longer limited from entering any date in the "Date time of validation" field if their invoice is already cleared with the Malaysian government and they are only using Tungsten to create a legal PDF. Correction to system-generated invoice email notifications to reference Refund Note instead of Refund Voucher in Malaysia. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.
Poland - Test invoices	In 2024 the Polish government delayed the go-live of their e-invoicing mandate until 2026. This release removes the option on the portal for suppliers to test invoices with the Polish KSeF platform. This is ahead of changes being made to support an anticipated revised version of the Polish data schema and avoid suppliers receiving inconsistent testing results. The test option will be re-introduced with revised approach and guidance. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

Change

Description

View Tickets

The "View Tickets" option was removed from the portal's Help & Support menu. Updates and information about support cases are now provided directly via email.

Malaysia - Country-specific enhancements

On the portal's "Company details" page, suppliers can now select their "Malaysia Standard Industrial Classification (MSIC) Code" from a list instead of typing it out.
On the "Create invoice" screen:
- Web Form Suppliers cannot select an "Invoice date" older than 72 hours if they choose Tungsten to register their invoice with the Malaysian government.
- Web Form Suppliers are no longer limited from entering any date in the "Date time of validation" field if their invoice is already cleared with the Malaysian government and they are only using Tungsten to create a legal PDF.
Correction to system-generated invoice email notifications to reference Refund Note instead of Refund Voucher in Malaysia.

For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

Poland - Test invoices

In 2024 the Polish government delayed the go-live of their e-invoicing mandate until 2026. This release removes the option on the portal for suppliers to test invoices with the Polish KSeF platform. This is ahead of changes being made to support an anticipated revised version of the Polish data schema and avoid suppliers receiving inconsistent testing results. The test option will be re-introduced with revised approach and guidance.

For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

March 13, 2025

Change	Description
Company registration improvements	Improved company search to help new suppliers registering on the portal find their company and pre-populate their address and VAT details.
Antivirus scanning messages	Added messaging to alert portal users if an attachment they are adding to an invoice contains malware. Messages will inform the user a scan is taking place and alert them if any issues are detected.
Italy - Country-specific enhancements	Ahead of changes to the Fattura Technical Specification coming into effect 1 April 2025: Revised document type TD20 description to remove scenarios now covered by TD29 Modified error codes to align with updates For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.
Malaysia - Country-specific enhancements	Web Form Suppliers submitting self-cleared invoices can now use "NA" in the Original invoice UUID field when creating a Credit Note, Debit Note, or Refund Note on the portal. Web Form Suppliers can submit a Refund Note for an off-network buyer. Web Form Suppliers can view the Units of measure list approved by the Malaysian government for invoice registration. Web Form Suppliers must use a date older than 72 hours under Date Time of Validation field. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

February 18, 2025

Change	Description
Malaysia - MSIC Code	Web Form Suppliers in Malaysia now see the Malaysia Standard Industrial Classification (MSIC) Code field displayed as a drop-down list rather than a textbox. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

January 23, 2025

Change	Description
Technical Support	All technical support requests must now be created from the Technical Support website; creating support cases from the portal is no longer available. The "Create Ticket" option on the "Help & Support" tab is replaced by "Technical support," which redirects you to the Help Center. Support communication will shift to email, removing the need to log into the portal to track conversations. The "View Tickets" option will remain for viewing cases from the portal.
Customer Connect - Buyer experience	Buyers can now reactivate a relationship request from the Declined tab, now called Declined / Inactive tab, on the Supplier Connections page on the e-Invoice Network portal.

Change

Description

Technical Support

All technical support requests must now be created from the Technical Support website; creating support cases from the portal is no longer available. The "Create Ticket" option on the "Help & Support" tab is replaced by "Technical support," which redirects you to the Help Center. Support communication will shift to email, removing the need to log into the portal to track conversations. The "View Tickets" option will remain for viewing cases from the portal.

Customer Connect - Buyer experience

Buyers can now reactivate a relationship request from the Declined tab, now called Declined / Inactive tab, on the Supplier Connections page on the e-Invoice Network portal.

March 29, 2024

Change	Description
Web Form Suppliers - Templates	Improvements for Web Form suppliers using templates to create an invoice with a default buyer as a single process.
Czech Republic, Estonia, Malta, and Singapore - VAT rate changes	VAT rate changes supported in Czech Republic, Estonia, Malta, and Singapore.
India - Web Form Suppliers	Web Form suppliers in India can optionally add HSN or SAC coding to the special line items for their Goods and Services invoices. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.
Italy - Fattura 1.8	Confirmed support for Italian Fattura 1.8. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.
Mexico - Carte Porta 3.0	Confirmed support for Mexican Carte Porta 3.0. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.
Puerto Rico - Withholding tax percentage	Suppliers in Puerto Rico can add a 'Withholding tax %' as well as the existing 'Withholding tax amount' option. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

June 30, 2023

Change	Description
Multiple campaigns	Suppliers can see all buyer entities across multiple campaigns.
Supplier Connect Portal	Suppliers can continue through the Supplier Connect portal until the "Review requirements" milestone. Then an implementation specialist gives them support to complete the implementation.