Resolved issues
This topic lists previously reported issues that are resolved in this Tungsten e-Invoice Network update.
January 22, 2026
| Issue | Solution |
|---|---|
| Some Web Form Suppliers selected the incorrect currency by mistake when creating invoices on the portal due to the extensive number of currency options on the drop-down list, reflecting all possible currencies supported by Peppol. | Removed infrequently used currencies from the selection list on the Tungsten e-Invoice Network portal, lessening the risk of suppliers accidentally selecting the incorrect currency. For example, the "United States dollar (next day)" option, which some customers had selected rather than "United States Dollar (USD)", was hidden. |
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Two scenarios that should have been exempt were affected by a Belgian Continuous Transaction Controls (CTC) restriction implemented on domestic transactions processing in Belgium that prohibits the sending of invoices unless both parties are enabled to send transactions through the Peppol network. Beginning January 1, 2026, Belgian suppliers attempting to invoice buyers VAT-registered in Belgium but established outside of Belgium were having the transactions rejected. Likewise, suppliers VAT-registered in Belgium but established outside of Belgium attempting to invoice Belgian buyers were having the transactions rejected. |
An exclusion option has been added to this restriction to enable customers that are VAT-registered in Belgium but not established in Belgium to continue invoicing across Tungsten e-Invoice Network . |
December 18, 2025
| Issue | Solution |
|---|---|
| In India, suppliers were prevented from saving or sending invoices after attaching a pre-cleared invoice (JSON file). | Corrected the issue so Indian suppliers can save and send invoices with a pre-cleared JSON file invoice attached. |
December 3, 2025
| Issue | Solution |
|---|---|
| On the Supplier Connect portal, some suppliers who answered "N/A" or "No" to certain questions still received an error message and were unable to proceed with their implementation past the "Questionnaire" step without uploading the contingent required invoice file. | Deployed updated metadata file so suppliers can now save the questionnaire without uploading a dummy file for any questions marked "N/A" or "No." |
October 16, 2025
| Issue | Solution |
|---|---|
| Onboarding users were unable to select zero-rated tax categories on the "Questionnaire" screen in the Supplier Connect portal. | Adjusted settings so that suppliers can now select zero-rated tax categories during their self-service implementation. |
| Following recent changes to the portal login screen, the page no longer accepted submission of a user's email address by pressing the Enter key. Users needed to select the "Sign In" button to proceed. | Corrected the issue so that users can submit their email address on the portal login screen by either selecting "Sign In" or pressing Enter. |
| When customers created a new account with a VAT number/Tax ID that consisted only of numbers (no letters), the VAT number/tax ID did not persist across the registration process. | Fixed the issue so that the VAT number/tax ID is preserved on all registration screens. |
August 21, 2025
| Issue | Solution |
|---|---|
| In Italy, when two suppliers used the same invoice number and the buyer retrieved both invoices from the government SdI platform, when the buyer used the "Find" option on the "Invoice status" page and clicked on the second instance of the invoice number, the system displayed the first invoice with that number. | Ensured that where an invoice number appears multiple times and the user selects an invoice to view, it is the selected invoice that is displayed. |
July 24, 2025
| Issue | Solution |
|---|---|
| The French translation for the Unit of Measure "Carton of 1" was missing from the database. This prevented suppliers from converting a Purchase Order with that Unit of Measure, as they received the following error message: "Impossible de convertir un bon de commande sans article" ("Unable to convert a purchase order without an item"). | Added the French translation for the Unit of Measure "Carton of 1" to the database. |
| In a previous deployment, we added a separate section for customers in Mexico to provide additional information required for invoice processing in Mexico. These fields were also incorrectly added to be visible on the "Company details" section for customers in Saudi Arabia. | Removed the section pertaining only to customers in Mexico from the "Company details" section for customers in Saudi Arabia. |
July 1, 2025
| Issue | Solution |
|---|---|
| Italian accounts were missing the "*" mandatory field indicator on the City and Post Code fields. | Added "*" mandatory field indicators to the City and Post Code fields on Italian accounts. |
May 27, 2025
| Issue | Solution |
|---|---|
Users were unable to change their preferred multifactor authentication method:
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Resolved issue so new preference selected by a user on the "Update your MFA" screen now saves correctly. |
April 29, 2025
| Issue | Solution |
|---|---|
| Some suppliers received an error message when trying to acknowledge their buyer's purchase orders on the portal. | Adjusted settings to allow suppliers to successfully acknowledge purchase orders and proceed with converting the PO to an invoice. |
January 23, 2025
| Issue | Solution |
|---|---|
| Malaysian Web Form Suppliers submitting self-cleared invoices received errors when entering incorrect information into the Invoice UUID and Invoice long ID fields. | Added tooltips and system checks to ensure correct length and other requirements for input data for Invoice UUID and Invoice long ID fields when submitting self-cleared invoices. |
Release notes archive
See the Release notes archive for release notes dating back to December 14, 2024.