Multifactor authentication

Portal users can now opt to use an authenticator app (for example Microsoft Authenticator or Google Authenticator) as their multifactor authentication method and can update their preferred method via a new "Update your MFA" menu option on the "Your account" page.

New users joining e-Invoice Network will only be able to select email verification or authenticator app during the registration process.

Users currently using SMS, Voicemail or the Authy App provided by Twilio will have until the June release to switch to either email verification or authenticator app, as all other authentication methods will be removed at that time.

Invoice status updates

Added messaging to the "Invoice status" page providing rejection reason details when a third-party provider/E-biller partner like Coupa or Ariba reports they can't process an invoice sent on behalf of an e-Invoice Network supplier (AR customer) to an off-network buyer.

Country-specific enhancements - Germany

Added support for Integrated Suppliers to provide a ZUGFeRD as their invoice file from which e-Invoice Network will extract and build the invoice content provided to their buyers. To support this, there are minor changes to the "Company details" page in the "Your account" section on the portal.

Should Integrated Suppliers elect to provide ZUGFeRD file as part of their submission, this will be considered the legal registered invoice for tax purposes, and the Tungsten-generated image will be marked "This is not a tax invoice".

For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

Country-specific enhancements - Italy

Added new document type TD29 (communication for omitted or irregular invoicing) as an option for Web Form Suppliers to select on the portal. This document type was added for Integrated Suppliers in the March 2025 release.

For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

Country-specific enhancements - Mexico

• Trading Name (Nombre comercial)
• CFDI Use (USO CFDI)
• Receiver Tax Regime (Regimen Fiscal Receptor)

• Only capital letters are allowed.
• Spanish characters, such as Á, É, Í, Ó, Ú, á, é, í, ó, ú, are not allowed.
• Abbreviations are not allowed.

For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

Country-specific enhancements - Italy

Ahead of changes to the Fattura Technical Specification coming into effect 1 April 2025, added the following:

• New document type TD29: Used for reporting omitted or irregular invoices.
• New Italian Tax Regime RF20: For taxpayers subject to the cross-border VAT exemption regime under European Union Directive 2020/285
• Additional energy products

For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

Country-specific enhancements - Malaysia

Updated e-Invoice Network portal account page to include a new mandate rollout phase announced by the Malaysian government pertaining to taxpayers with an annual turnover or revenue up to RM500,000. Taxpayers in this category are subject to the government e-invoicing obligation starting 1 January 2026 with a transition period lasting until 1 July 2026.

For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

Purchase Order Convert enhancements

Added the following fields for suppliers to use in PO Convert when the data is provided by their buyer:

• Activity Start Date
• Activity End Date
• Media Type

Customer Connect - Buyer experience

• New Customer Connect status: Inactive. This status indicates Customer Connect requests where the buyer accepted the request but the relationship was canceled by the e-Invoice Network support team. Requests with the Inactive status will display on the Supplier Connections page under the existing Declined tab, which was renamed Declined / Inactive.
• New tooltips to clarify the types of supplier relationships shown under each tab.
• New tooltips to clarify the purpose of filter options.

• View Only and Edit rights added to the Supplier Connections page, allowing administration users to restrict user actions on Customer Connect requests. The available edit actions are:
  • Reactivate any canceled supplier relationship
  • Deactivate any Ready to Transact / Live supplier relationship
  • Approve any Customer Connect request
  • Decline any Customer Connect request
  • Manage vendor codes to update the vendor code for any Customer Connect request

Country-specific enhancements - Malaysia

• Additional tax registration number: e-Invoice Network portal users can enter a second tax registration number in a new field called Additional tax registration number. The formatting and validations for the new field are the same as the existing Tax registration number field.
• Enhancement to Invoice Status information: Information is added to the Invoice Status Service page so that a supplier can clearly identify the invoices rejected by the Malaysian government, along with information on how a supplier can contact the Malaysian government support desk.
• Added support for Refund Notes: Added Refund Note as a new document type option on the Create invoice page. The Refund Note is a new document type in Malaysia and is expected to be issued by a supplier to confirm the refund of a buyer's payment. Note that buyers may need to update their processes to receive and process this new document type.
• Support for Self-Billing documents: As part of the Malaysian mandate there are requirements for businesses to report certain types of invoices that are not required to be registered with the Malaysian government. These are described in the legislation under Self-Billing. The scenario most commonly expected to be covered by this part of the legislation is the requirement for Malaysian buyers to report invoices they have received from international suppliers. To support this process, e-Invoice Network customers can use an Integrated Supplier set up to send invoices to e-Invoice Network to be reported (as Self-Billing invoices) to the Malaysian government.

For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

Rebranding

• As part of corporate rebranding, the logo on the portal was updated.

Country-specific enhancements - Malaysia

• Clearing of invoices for buyers not on e-Invoice Network: Added ability for Web Form suppliers to clear invoices with the Malaysian government for buyers not on our network. To do this:
  • Supplier selects Off-network buyer (MyInvois) - N/A - AAAOffNetMY from the Customer list on the Create invoice screen on the e-Invoice Network portal.
  • Along with adding all invoice-related information, the supplier must add the details of this buyer under the Who you are invoicing section by clicking the Add/Edit Invoice To Details button.
  • After successfully registering the submitted invoice with Malaysian government, e-Invoice Network will create the invoice as the legal PDF.
  • This PDF is available under the Invoice Status Service page on the e-Invoice Network portal for the supplier to download and send to the buyer.
• Portal improvements for Web Form customers:
  • New Payment list to select how funds are transferred from buyer to supplier (such as cash, check, bank transfer, credit card, debit card, e-Wallet/Digital Wallet, or other).
  • Expanded set of portal tooltips.

For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

Rebranding

The following updates were made to reflect the rebranding of the company from Kofax to Tungsten Automation as well as the product name change from Tungsten Network to Tungsten e-Invoice Network:

• On the portal, company logos were updated and links updated to point to the rebranded corporate website, tungstenautomation.com.
• The footer on the Invoice images (PDF) generated by e-Invoice Network was updated to align with Tungsten Automation branding.
• The footer on the Purchase Order (PDF) images generated by e-Invoice Network was updated to align with Tungsten Automation branding.
• The emails sent out by e-Invoice Network were rebranded to include logo updates and improved links to specific help articles available on the technical support site.
• Consolidated the regionally specific email addresses to contact our Credit Control (AR) teams to AR.TN@tungstenautomation.com.
• Added "Learning Pathways" link to the portal registration page and the portal "Help & Support" menu, allowing suppliers to view the rebranded educational courses offered by Tungsten Automation here: Course Catalog.

Invoice status page

The "Invoice status" page was enhanced to clearly identify where the status is provided from.

For example, if the status is "Delivered", it will refer to Tungsten Network. If the status is provided by the buyer, for example "Approved", "Paid" or "Rejected", the buyer name will be identified.

This reference is to enable suppliers to better route any inquiries they have about status updates provided by their buyers.

Customer Connect - Supplier experience

• Added additional tabs to the Customer Connect page to clearly separate the status of their relationships with buyers. Suppliers can now see:
  • Connected tab: All relationships Ready to Transact or Live.
  • Pending Requests tab: All relationships in "In Implementation" status, or pending Customer Connect requests.
  • Declined tab (new): All relationships that the supplier has Referred To Buyer (RTB) or Cancelled status, or rejected from the Customer Connect by the buyer.
• Simplified the connection process so a connection request can only be sent to buyers who are active (live) and ready to connect to (i.e., not those in implementation).
• Improved the alerts so that suppliers are informed when they are trying to connect to a buyer they are already connected to.

Customer Connect - Buyer experience

• Buyers can now filter suppliers per their vendor code under the "Suppliers" menu.
  • Enhanced existing search text box to enable search per vendor in addition to existing search options (AAA number, supplier name, and group name).
  • Allow buyers to export the list of suppliers as displayed on the screen, using the newly added export icon.
• Added Supplier Type and Relationship Status to the supplier's card.
• Added tooltips to better identify when a request is being processed.
• Improved messaging for requests in implementation as well as requests in the following states - Merged, Known, Cancelled, Refer to Buyer (RTB), Hold, Stop, In Sales - to more clearly acknowledge the request and outline the next steps.
• Simplified how the relationships between suppliers and buyers are shown:
  • Updated the Pending tab to Requests Received/Pending and show the suppliers in implementation as well as requests that were received but not acted on.
  • Added a new tab Declined to show the relationships that were declined or canceled.
  • Updated the Connected tab to include all the suppliers that are either Live or in a Ready to Transact (RTT) state.
• "Suppliers" menu to list all the relationships that the buyer has on our network.

Country-specific enhancements

For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

Germany

In accordance with the Growth Opportunities Act, from 1 January 2025, German businesses must accept invoices that comply with, or are interoperable with, the European e-invoicing standard, (EN-16931).

Tungsten e-Invoice Network can continue to create the legal tax invoice as it does today, but if German suppliers want to send a ZUGFeRD or XRechnung for domestic transactions, e-Invoice Network offers the ability for suppliers to select which document type they want to submit, and to attach this document as an accompanying Alternative Tax Object (ATO) as part of their standard invoice submission.

In such cases, the ATO is considered the legal, registered invoice for tax purposes, and the e-Invoice Network-generated invoice image is marked "This is not a tax invoice". Validations will enforce the necessary attachment format.

LATAM

For suppliers based in Argentina, Chile, Ecuador, Peru:

• Suppliers are required to enter applicable tax rates in the respective markets. While the Tungsten e-Invoice Network PDF will continue to be a non-tax image, it will be revised to display this additional tax information.
• For domestic transactions only, suppliers are prompted to attach the pre-cleared legal invoice as an Alternative Tax Object (ATO), in the form of an XML. This ATO will complement the non-tax image and buyer file produced by e-Invoice Network. ATOs are not required for cross-border transactions.
• Refinements made to the portal account registration pages and the company details section of the "Your account" page to display and verify the tax format required in each of these countries.

These enhancements serve to standardize and enrich invoice information received by buyers in these markets, with the aim of expediting invoice processing.

Malaysia

Starting in 2025 there is a phased implementation in Malaysia requiring suppliers in the country to pre-clear their invoices with the Malaysian tax authority before the invoice can be sent to their buyer. Suppliers must send invoice data in structured format to the government portal, which will provide acknowledgment information. This information will then need to be converted into a QR code to be included in the invoice, which is sent to their buyer.

Ahead of the commencement dates, Tungsten e-Invoice Network can offer two solutions to suppliers:

• The clearance of their invoices with the Malaysian government.
• The delivery of invoices that the supplier has already cleared to e-Invoice Network buyers.

The following table describes some of the changes implemented to support both processes:

Mexico

The portal was updated to make Trading Name, CFDI Use, and Receiver Tax Regime required fields, as these fields are mandatory for Mexican clearance processes.

Northern Ireland

The Northern Ireland Protocol sets out Northern Ireland’s post-Brexit relationship with both the EU and Great Britain. It is part of the EU-UK Withdrawal Agreement, the international treaty agreed between the EU and the UK.

While the Tungsten e-invoice Network portal has supported a solution since the protocol came into force on 1 January 2021, allowing companies to substitute the "GB" tax prefix with "XI" for companies registered in Northern Ireland and subject to the protocol, the latest enhancement to the portal now affords users the flexibility to enter an "XI" VAT prefix for invoices that have a "Ship to" or "Ship from" address subject to the Northern Ireland Protocol, even where the company is registered or domiciled elsewhere.

More details on how Tungsten e-Invoice Network supports the Northern Ireland Protocol is available here.

Poland

The supplier portal was updated to ensure the Transport Type field is restricted to the values identified by the Polish government’s KSeF platform.

Romania

The Romanian mandate commenced in July 2024, so that all invoices from Romanian suppliers to Romanian buyers must be processed through the Romanian government’s ANAF platform.

Previous Tungsten e-Invoice Network releases provided support for integration, to enable buyers to retrieve invoices from the Romanian government (ANAF) invoicing portal, so that buyers could receive invoices under the mandate.

This release extends the functionality to enable suppliers to use e-Invoice Network’s Integrated Solution service to send invoices to the Romanian government (ANAF) invoicing portal in the required e-Factura format, so that suppliers can process their invoices under the mandate.

Improvements to the retrieval of invoices for buyers include:

• For invoices processed through the Romanian government’s ANAF platform, the "Invoice status" page and "Invoice submitted" report displays the ANAF reference number.

Other improvements

Account management

• Standardized the format in which company details are presented in the "Select account" function for buyers with multiple accounts across several pages on the portal to be:
  • Country (ISO), name, VAT ID, AAA number
  • A search box has also been added to search for company specifics.

Address

• Updated the labels for County and State on address fields on the portal to ensure they are consistently used in the appropriate countries. This update includes where address details are stored in the following places:

  • Address section on "Company details" page

  • Fiscal representative section on "Company details" page

  • Ship to/Ship from sections on "Create invoice" page

    What is displayed for each country is as follows:

  • For customers in Canada, India, Mexico, United States, and Saudi Arabia, the field is labeled as "State".

  • For customers in Poland, the field is labeled as "State/Province".

  • For customers in all other countries, the field is labeled as "County".