Release notes archive

This topic chronicles older release notes that no longer appear in Changes in behavior.

January 23, 2025

Change	Description
Technical Support	All technical support requests must now be created from the Technical Support website; creating support cases from the portal is no longer available. The "Create Ticket" option on the "Help & Support" tab is replaced by "Technical support," which redirects you to the Help Center. Support communication will shift to email, removing the need to log into the portal to track conversations. The "View Tickets" option will remain for viewing cases from the portal.
Customer Connect - Buyer experience	Buyers can now reactivate a relationship request from the Declined tab, now called Declined / Inactive tab, on the Supplier Connections page on the e-Invoice Network portal.

Change

Description

Technical Support

All technical support requests must now be created from the Technical Support website; creating support cases from the portal is no longer available. The "Create Ticket" option on the "Help & Support" tab is replaced by "Technical support," which redirects you to the Help Center. Support communication will shift to email, removing the need to log into the portal to track conversations. The "View Tickets" option will remain for viewing cases from the portal.

Customer Connect - Buyer experience

Buyers can now reactivate a relationship request from the Declined tab, now called Declined / Inactive tab, on the Supplier Connections page on the e-Invoice Network portal.

March 29, 2024

Change	Description
Web Form Suppliers - Templates	Improvements for Web Form suppliers using templates to create an invoice with a default buyer as a single process.
Czech Republic, Estonia, Malta, and Singapore - VAT rate changes	VAT rate changes supported in Czech Republic, Estonia, Malta, and Singapore.
India - Web Form Suppliers	Web Form suppliers in India can optionally add HSN or SAC coding to the special line items for their Goods and Services invoices. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.
Italy - Fattura 1.8	Confirmed support for Italian Fattura 1.8. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.
Mexico - Carte Porta 3.0	Confirmed support for Mexican Carte Porta 3.0. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.
Puerto Rico - Withholding tax percentage	Suppliers in Puerto Rico can add a 'Withholding tax %' as well as the existing 'Withholding tax amount' option. For details about country-specific services for invoice processing and archiving, go to the e-Invoice Network portal and select Help & Support > Compliance.

June 30, 2023

Change	Description
Multiple campaigns	Suppliers can see all buyer entities across multiple campaigns.
Supplier Connect Portal	Suppliers can continue through the Supplier Connect portal until the "Review requirements" milestone. Then an implementation specialist gives them support to complete the implementation.